- Report: #1374801
Complaint Review: Clair Skin - Internet
Reported By:
Liberty -
Smithfield, North Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Clair Skin
Internet, USA
Phone:
844-965-6806
Web:
http://clairskin.org/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Clair Skin aka FitnessSuper Clair Skin Trial Scam Internet
I ordered Clair Eye Serum which was advertisied as a free trial, with a shipping and handling charge of $4.99. I received the product and really did not care for it after using it several days. When I reviewed my credit card bill I saw a charge from them of $89.31. After calling the company and being on hold for 10+minutes, I talked with Bruno on 5/23/17. Bruno informed me the charge was the full product charge because I did not cancel the "subscription" within 14 days. I have reviewed the website again and I still do not see anything about a "14 day trial". He refused to refund the charge and after arguing with him about the legitimacy of the charge he went to talk to his "supervisor" and offered to refund me 25%. I told him that was not acceptable and asked him if he was going to refund the charge. He said they could not do that and it was my fault because I had not read the terms and conditions of the offer. I finally hung up on him because he kept repeating the same mantra. He immediately called me back and offered to refund me 50%. Same scenario again, and I hung up. He called me back again and offered me 75% refund. I asked again for a complete refund and he refused, so I hung up again and blocked his number and I intend to dispute the charge with my credit card company.
