- Report: #1161359
Complaint Review: closeout digital - Internet
-
Author Not Confirmed
Why?
closeout digital
Internet, USA
Phone:
408-409-7801
Web:
https://www.closeoutdigital.com/shop/account.asp
Categories:
Business Rating:
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closeout digital As far as I am concerned I have been robbed and am considering calling the police. San Jose Internet
I bought a Nikon D7100. When I say bought what I mean is that Closeout Digital took my money for my order but I have not actually touched this mythical devise. My order was placed on June 13th 2014 with a promise of ground shipment with a 12-15 day delivery. Well the 15 days has come and went and another 14 days will have gone by on Monday July the 14th. I have e-mailed requesting and never received any tracking information (and I get that it is difficult to give accurate information when you never ship the product), I have called many times and been put on permanent ignore, the phone messaging tree has a button to push for tracking information that starts the phone message over again, and the one time I spoke with an actual person I was told I would see my camera on July 9th. As far as I am concerned I have been robbed and am considering calling the police.
It is difficult to resolve disputes with companies that rarely answer their phones. Even the ordering process was horrible. I was told to call to verify my order and the agent tried to upsell me everything in the world and then asked me if I wanted a battery with my camera because it did not come with one. At that point I asked them not to proceed with the order because I wanted to research other camera options. By the next morning, my card had been charged.
Do not do business with this company.
