• Report:  #47213

Complaint Review: CMS Consolidated Media Services - Atlanta Georgia

Reported By:
- Johnson City, Tennessee,

CMS Consolidated Media Services
2550 Heritage Court, Suite 106 Atlanta, 303309 Georgia, U.S.A.
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I was contacted by CMS and thought that I was receiving an excellent deal for magazine subscribtions. Unfortunately, it wasn't a deal - it was around $800 total, which I have paid through credit card payments. I was able to change my subscribtions to magazines that I MIGHT look at.

However, I called to change my name to my married name - this was in July and instead of changing my name, I was issued a "renewal" subscription @ $400 - a 2 year renewal for magazines that I already had a 3-4 year subscription on.

Not only could I not cancel this or the first subscription - I am recieving duplicate magazines, one in my maiden name and one in my married name.

I have been unable to get the accounts combined, or the new magazines changed...in effect I have spent $1200 for a 3 year subscription that ended up being duplicate magazines every month!


Johnson City, Tennessee

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