- Report: #1373009
Complaint Review: COAL Cosmetics - Internet
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Author Not Confirmed
Why?
COAL Cosmetics
Internet, USA
Phone:
8007017520
Web:
coalcosmetics.org
Categories:
Business Rating:
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COAL Cosmetics Complete Hacks-Scoundrels-Crooks they belong on "American Greed" Internet
This company doesn't disclose their auto ship, or any prices. I responded to a free $4.95 trial that also forced me to buy another $4.95 eye serum if I wanted the original moisturizer sample + shipping. I have ordered on line cosmetics and always read the fine print related to auto ship and or cancellation policy, there were neither of these on-line or on the packing slip that arrived with the products. I started getting billing on my credit card for $89 & $86 for these products. I immediately called and they responded by saying we'll give you 50% of your money back. I demanded 100% of my money back and they agreed, but ultimately they have only credited 50% back and I have talked to their representatives 8X.. they continualling tell me that we are "trying our best".... 5 months later! I'm contacting an attorney after all this time and filing charges of consumer FRAUD & going to seek damages after complete, intentional FRAUD is clearly their mode of operation. This company need to be shut down immediately. Also contacting Consumer Fraud Division at the national level.
