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  • Report:  #1293092

Complaint Review: Cohen's Fashion Optical - New York New York

Reported By:
Dissatisfied Customer - New York, USA
Submitted:
Updated:

Cohen's Fashion Optical
2933 Broadway New York, 10025 New York, USA
Phone:
(212) 662-0400
Web:
http://www.cohensfashionoptical.com/
Tell us has your experience with this business or person been good? What's this?

About two years ago, in November, 2013, I did business with Cohen's Fashion Optical at the upper west side store, West 114th street and Broadway) in Manhattan, New York; to have lens put onto my new, rimless, Christian Dior eyeglasses frame.  The Christian Dior frame costed me about $350. They did a bad job, plus losing the demo lens of the eyeglasses frame.

I contacted the store.  After some unsatisfied responses from the store and spent a lot of my time with them, I eventually have to sue them at the small claims court in Harlem, New York, for a total of $938.  The court granted me the judgement in my favor with the total amount, $938.00. Cohen's Fashion Optical sent me a cheque of $520.00 and failed to pay the rest of the judgement amount, $418.00 so far.

I contacted Cohen's Fashion Optical several times but in vain. The store sent me to contact the main Cohen's Fashion Optical customer service headquarter phone number which only has an answering machine on. The New York Marshal's Office also chased after Cohen's Fashion Optical, several times, for the money owned me by Cohen's, $418.00 but in vain.  

To this date, March 11th, 2016, Cohen's Fashion Optical still failed to pay me the balance due of the judgement amount, $418.00.

If a company doesnt even follow the courts order, will you want to do business with such company?????? I Definitely wont.  

Now I have to go to court again to chase after the remaining balance Cohen owned me.  

 

 



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