- Report: #1415743
Complaint Review: Collection ETC. - Elk Grove Village Illinois
Reported By:
Judith -
Harrison, Tennessee, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Collection ETC.
2521 Busse Rd. Elk Grove Village, 60007 Illinois, United States
Phone:
620-584-8000
Web:
collection.etc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Collection, ETC.I want the $19.98 credited to my account and then I want my credit card deleted. They said to mail back the second set. They would email me address labels. My printer is not working, so I can not print the lables. And the lables still have the $7.99 charge for sending them back, which I don't think I should pay. I don't understand why I have to go to all the trouble when it was their mistake. Elk Grove Village Illinois
I ordered snow flakes that were suppose to cling to your window and glow. They did not. I called them and told the Collection.Etc. and said they did not work, she said they must be defective and would send me more, which they did, but charged me for them on my Discover credit card. The first ones I ordered they charged $12.23, I returned those and got a credit of $9.98. Then the ones they were suppose to just send me, they charged my Discover credit card $19.98..It is scary that they have my credit card number and can charge what ever they want. I have tried to watch out for internet scams, but apparently missed this one. They offered me a credit with Collection,ETC., but why would I want to order anything else from them? I don't.
