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  • Report:  #439528

Complaint Review: Compass Bank BBVA - Decatur Alabama

Reported By:
- SPANISH FORT, Alabama,
Submitted:
Updated:

Compass Bank BBVA
PO BOX 2210 Decatur, 35699-0001 Alabama, U.S.A.
Phone:
800-239-1220
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been using Compass Bank for more years than I can remember and have always had good service until recently. I had merchant services with Compass and all of a sudden none of the Credit Card payments I received were processed, even though they went thru on the terminal. I get a letter from Compass saying they have terminated my merchant services because I accepted credit card payments for on-line purchases. I have never seen anything more rediculous than this. I had been accepting on-line payments since I had the service and they showed me how to accept them.

In the end if I wanted to continue doing business with them I would have to re-apply for merchant services. Worst of all, my customers received the merchandise and I am out the money and the merchandise, since they refused to process the cards.

Treasured

SPANISH FORT, Alabama

U.S.A.


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