- Report: #567056
Complaint Review: Compass Bank BBVA - Spring Texas
Reported By:
kwservices -
Spring, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Compass Bank BBVA
1532 Spring Cypress Rd Spring, 77388 Texas, United States of America
Phone:
713-867-1161
Web:
www.compassbank.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Compass Bank BBVA This is the nightmare of all banks thay take a deposit and put it on hold so that thay can stiff you out of your hard working money. I just got 9 nfs becouse of this some one needs to shut this bank Spring, Texas
Compass Bank is the bigest ripoff thay delayed my deposits just so thay can make money. I just got hit for (9) NFS fees @ 36.00 a pop. Some one needs to lock the doors on all compass banks ASAP
2 Updates & Rebuttals
Jim
Orlando,Florida,
USA
Blame Y-O-U!
#2Consumer Comment
Fri, March 19, 2010
You kept on using an ATM card without having a clue as to what your balance is! Please tell all of us how smart that is!
NSF charges are a big profit center in banking because they know far too many people won't keep a written record of their account usage...JUST LIKE YOU...they keep using the card, running up overdraft fees and then blame the big bad bank...JUST LIKE YOU.
Banks should increase NSF/OD fees to minimum $100 a pop. Why not make a profit off of people who don't use common sense!
Anonymous
United States of AmericaSame thing happened to me!
#3Consumer Comment
Wed, March 17, 2010
Mine was five NSF fees of $38, but it was the same thing - they said they process debits before credits. HORRIBLE customer service team, too - I called and they first told me they couldn't escalate my situation any further than the first rep I spoke with. Then I called back and they sent me to some customer care place or something, and they refused to give me a phone number to reach them at! "They'll contact you within 72 hours." SEVENTY-TWO HOURS?! How many of these situations are they dealing with if they can't get back to me within one?!
