• Report:  #1374

Complaint Review: Computer Denn - Glendale Arizona

Reported By:
- Peoria, AZ,

Computer Denn
5905 West Bell Road, Suit #1 Glendale, 85306 Arizona, U.S.A.
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I took my computer to Computer Denn on Jan 20, 2000 to have my C: drive get fixed, because it was not working.

Specification of my computer: Floppy drive, two removable 1.2 gigabyte western digital drives (C: & D:), and the following was installed on the C: drive ( Window 95 ID: 09996-OEM-0009685-14823, Office Profession 97, Microsoft Works 4.5, WordPerfect 9.0, Juno 4.0, Hayes modem 33.6, etc.). Drive D: (Window 3.11, PageMaker 5.0, Word 6.0, WordPerfect 6.1, etc), and CD-ROM.

I picked my computer on Jan 25, 2000 after I had to pay $65 for the service. When I got home and had the computer hooked up, and when I booted my computer window 3.11 came on, because they switched drive on me, by making the D: drive as C: drive, and the C: Drive as D: drive. So when I checked the orginal C: drive nothing came on, because the Computer Denn had replaced my 1.2 gigabyte western digital C: drive with an 80 megabyte Quantum drive. Also, they replaced my Hayes Modem 33.6 with Boca 28.8.

I took my computer back the store on Jan 26, 2000 and explained to them what happened to my c: drive and the modem, the owner/manager told me that he's the one worked on my computer, and never took anything out of my computer and I never had window 95 on my computer and told me bull s**t, and get out my store and do not ever come back.

All I want is my $65, 1.2 gigabyte western digital, and Hayes modem 33.6. Thank you very much for you help.

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