- Report: #1254797
Complaint Review: Cook Portable Buildings - Nationwide
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Author Not Confirmed
Why?
Cook Portable Buildings
Nationwide, USA
Phone:
512) 321-288
Web:
cookstuff.com/
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Cook Portable Buildings Instead of Cook Portable Buildings it should list as Crook take your money and report on your credit. Bastrop Texas (TX)
I had purchased a portable building from Cook Portable Buildings as I was needing a work shop. I went to the dealer and specified what color ect. I was told I could add upgrades ie Doors windows ect. I was also told I would not have to level the ground just buy blocks so the installers would do the rest. RIGHT!!!!!!.
Delievery day. I had to sign another contract with the driver before he would take it off the truck this is when I was informed that leveling the building would be a 100 dollar charge and I could not add a door or windows. I should have told him to take his crap back and refund my deposite. Against better judgement I did not. I payed every payment by the time limits of the contract and lord and behold if these crooks added bogus charges to my account. I found this out when a driver come to repo my building. I told him he was not taking the building and I would not pay the additional fees.
This matter wasd filed in Montgomery county court house for the building that I paid in full. Long story short it took almost two years to go through the court system but I was victorius.
SAVE YOUR SELF THE HEADACHE DONT BY FROM THIS CROOK!!!!!!
1 Updates & Rebuttals
John
Donaldsonville,Louisiana,
United States
Some things are not adding up
#2UPDATE Employee
Tue, May 08, 2018
Let me start by saying that, while I work as a Cook dealer, I am not personally associated with the dealer involved in this incident.
First, the customer states that he was surprised by a $100 fee to place the building on blocks. When you come to a Cook dealer and order a building, you fill out an order form with the dealer. The order form clearly states that there is a specified amount charged for the extra labor of raising a building up onto blocks. If you ordered a building and signed that order form, you should not be surprised by such a charge, as it is clearly stated in the order form.
Next, the issue of modifications to a building. As a dealer, we see buildings come back off of rental, sometimes, with all sorts of modifications. I have personally seen electrical work, plumbing, additional windows, shelves inside, finished walls....I even saw one come back that was outfitted as a music studio. I cannot speak personally as to what a TX dealer may or may not have stated to this customer. It should, however, be common sense that you are renting someone else's building---it is not your building until you pay it off. Would you rent a car, and then put different rims on it, or swap in a better stereo? You do not own the building yet. If for some reason the company has to take the building back, you may have modified it in a way that decreases its value or makes it impossible to sell.
Regarding signing another contract, we only have one lease agreement. When you order a building, you sign an order form. The actual lease agreement--promise to pay and so on--is signed when your building is delivered. This customer did not sign two contracts. It's not unlike when you buy a car. You sign the purchase agreement, and later sign the finance paperwork for the loan. This is not at all out of the ordinary, and certainly not any sort of evidence of being "crooks".
Finally, I checked the online system for Montgomery County, TX, and could find no case involving Cook Portable Warehouses, or Cook Portable Buildings. I'm not certain which case the customer is referring to. I can only state that a search of that court's online case search database shows no case involving Cook.
ok has been in business since 1984. We provide the strongest building in the portable storage shed business. We also provide the strongest warranties, and we are among the very few companies in this market that build, sell, deliver, and service our own buildings. I mean no disrespect whatsoever to the customer above, but things are just not adding up with this complaint. At the least, a court case should show up in that county's database. I suspect that this complaint may be a hoax.
