;
  • Report:  #353704

Complaint Review: Costa De Cocos Hotel - Xcalak

Reported By:
- Austin, Texas,
Submitted:
Updated:

Costa De Cocos Hotel
Xcalak, Mexico
Phone:
52-9988805629
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Some friends and I recently stayed st costa de cocos for a business retreat and were shocked to have items stolen from our room; but even more surprising was the staff's lack of concern. Indeed, you are deep into Mexico, so you would think security for this hotel would be a paramount issue - but not the case. We had items totaling over $500 blatantly ripped off from our room. The manager - an American - could care less, and when we got into a heated debate he quickly threatened to call the Mexican police - who he obviously has in his pocket. We truly were powerless.

NEVER again! I DO NOT RECCOMEND THIS HOTEL!!

J. f. ****

Austin, Texas

U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//