James
El Paso,#2Consumer Comment
Thu, December 09, 2004
Looking at the number of complaints here is astounding! There must be some truth to all of them or there would be no complaints at all. How many people who have legitimate concerns, but do not have either the abilty or the means to convey their problem to the public. If you would, please read the El Paso entry, the forth one down.
Brian
Chino Valley,#3Consumer Comment
Thu, October 28, 2004
I have dealt with Karway transmissions for a couple of years as the shop supervisor for Yavapai County. They have always done excelent work for our shop both building law enforcement vehicle transmissions and standard use transmissions. I personally had them build a transmission and transfercase for my own Bronco and was very pleased with the service and knowledge of the personel. If you had all the problems you claim maybe you should take a automotive course at your local college so you can understand what you are being told. In the time we dealt with Karway we only had one of several transmissions give us a problem and they sent a replacement to us right away with no questions asked. I would highly recomend their service and products.
Brian
Chino Valley,#4Consumer Comment
Thu, October 28, 2004
I have dealt with Karway transmissions for a couple of years as the shop supervisor for Yavapai County. They have always done excelent work for our shop both building law enforcement vehicle transmissions and standard use transmissions. I personally had them build a transmission and transfercase for my own Bronco and was very pleased with the service and knowledge of the personel. If you had all the problems you claim maybe you should take a automotive course at your local college so you can understand what you are being told. In the time we dealt with Karway we only had one of several transmissions give us a problem and they sent a replacement to us right away with no questions asked. I would highly recomend their service and products.
Brian
Chino Valley,#5Consumer Comment
Thu, October 28, 2004
I have dealt with Karway transmissions for a couple of years as the shop supervisor for Yavapai County. They have always done excelent work for our shop both building law enforcement vehicle transmissions and standard use transmissions. I personally had them build a transmission and transfercase for my own Bronco and was very pleased with the service and knowledge of the personel. If you had all the problems you claim maybe you should take a automotive course at your local college so you can understand what you are being told. In the time we dealt with Karway we only had one of several transmissions give us a problem and they sent a replacement to us right away with no questions asked. I would highly recomend their service and products.
Brian
Chino Valley,#6Consumer Comment
Thu, October 28, 2004
I have dealt with Karway transmissions for a couple of years as the shop supervisor for Yavapai County. They have always done excelent work for our shop both building law enforcement vehicle transmissions and standard use transmissions. I personally had them build a transmission and transfercase for my own Bronco and was very pleased with the service and knowledge of the personel. If you had all the problems you claim maybe you should take a automotive course at your local college so you can understand what you are being told. In the time we dealt with Karway we only had one of several transmissions give us a problem and they sent a replacement to us right away with no questions asked. I would highly recomend their service and products.
Norman
Washington,#7UPDATE EX-employee responds
Sun, February 02, 2003
WOW WHAT IMPLICATIONS, what a major can of worms this one opens up, what major franchise violations could be involved here. This one really needs to be checked into. cottman meza az. is the flagship cottman center, every month when the cottman transmiter comes out all cottman operators drual over meza's reported grosses, oh god if i could only turn them numbers. so what kind of worms lurk in this can? lets open it up and take a peak inside. who is the ceo's of karway inc? who is/was the ceo's of cottman systems inc. (cottmans home office)? karway ships transmissions all over the usa via internet sales etc. etc. even into protected territories of other cottman centers i would presume. yes each cottman center like all franchises has a protected territory, protected by the home office, no cottman center is allowed to sell a transmission unless it has a cottman ro attached, no cottman operator is allowed to operate a non cottman transmission related business, or be in direct competition against another cottman operator. can anybody say us attorney generals office? major franchise violations here, jerk this chain down.
Greg
Mesa,#8REBUTTAL Owner of company
Fri, March 29, 2002
We have been in business nearly 20 years and are the largest Automatic Transmission Remanufact- uring Plant in Arizona. We produce over 100 Dynamometer tested transmissions a week. Our average turn around time for transmission replacement is 1 day American and 3 days Import. We service most of the larger fleet accounts and dealerships in Arizona and are preferred providers for many National Accounts as well. If there is a problem with one of our transmissions or it's installation we stand behind it. If your transmission is leaking and you need some protective wire loom installed we would be happy to extend your warranty and help you out whoever you are. This report/complaint was submitted over two years after the work was performed. If I was rude to you I am truly sorry and would very much welcome the opportunity to correct your transmission concerns. Please call me and identify yourself so that I may try to help. Greg Mack Manager/Diagnostic and Information Specialist Advanced Level ASE Certified Master Technician