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  • Report:  #150827

Complaint Review: Cottman Transmissions - Charleston South Carolina

Reported By:
- charleston, South Carolina,
Submitted:
Updated:

Cottman Transmissions
1746 SAM RITTENBERG BLVD Charleston, 29407 South Carolina, U.S.A.
Phone:
843-8524500
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Cottman rebuilt my Dodge transmission and for a period of over 60 days it continued to leak, slip and overheat. It took Five Attempt for the leak to be sealed. Other transmission shops say low levels of lubricant cause heat, friction and excessive wear. I asked Cottman at the time if this slippage and low fluid would cause premature failure, they said no. At 30k miles the torque converter failed and now needs complete rebuld, again.

Cottman offered "2nd Grade" rebuild for about $1200 and claimed it to be a discount "deal" for a repeat customer. I called another shop (I've never dealt with) and they gave me the same price, $1200. So, Cottman actually was charging me the full price and claimed it to be a discount. They charged me $250 for diagnostics and I had it towed to another transmission shop.

Although I was technically out of warranty, if Cottman had done the job properly the transmission would still be working and the parts would not have been damaged by low lubricant fluid. I did not ask for a free rebuild, only a reasonable discount for their poor workmanship.

Scott

charleston, South Carolina
U.S.A.


1 Updates & Rebuttals

Steve

Council Bluffs,
Iowa,
U.S.A.
What low fluid causes

#2Consumer Comment

Mon, July 25, 2005

Ever run out of or know someone who has run out of brake fluid? What happens? The brakes dont work! If your fortunate not to smash your car your lucky. Brakes are applied by pads or shoes against a metal rotor or drum, pressure goes to a caliper or cylinder, But in a trans low fluid causes clutch slippage and premature failure,because the system is all self contained any fluid loss to a transmission is not good,it's all internal and whoever told you that's why it went out so soon is correct. 5 times to fix a leak,you did right getting your car out of there!

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