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Countrywide Home Loan, Full Spectrum slamming, ripoff Simi Valley California
Beware of the Countrywide/Full Spectrum SLAM.
I've frequently wondered why Countrywide "customer service" reps are so awful and unhelpful. Now I realize that it's becasue they are NOT customer services reps. They are Countrywide/Full Spectrum sales people. Like long distance phone carrier reps, Countrywide employees are not there to help solve problems. They are there to sell you a new loan - especially if Countrywide is the administrator of your loan ie: you have a VA/FHA loan. Any loan not originated by Countrywide/Full Spectrum needs to be converted so they can put closing costs, filing fees, and interest in their own pockets rather than taking the lesser amount they get by being a "debt collector."
When Countrywide sales reps attempt to convert your loan, be very suspicious and immediately call a local lender. Countrywide does not care if you qualify. They will jack you around, make wild promises and then when it's too late you stand to lose your home.