- Report: #722185
Complaint Review: Craig's Automotive - Whittier California
Reported By:
anonymous -
whittier, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Craig's Automotive
16017 Whittier Boulevard Whittier, CA Whittier, 90631 California, United States of America
Phone:
(562) 947-3897
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Craig's Automotive Dans Garage Inc DBA Craig's Automotive 16017 Whittier Boulevard BUYER BEWARE Whittier, California
BEWARE! My wife brought in our car for a smog. They promised free retest if it failed with no stipulations added. The car failed due to a bad oxygen sensor. They gave a quote of $285 to fix the problem. I called them and specified the specific problem and the quote was dropped to $185, at that point he was not so friendly, and was clearly irritated.
The BOSCH part which was defective cost $65. It took a mechanic 5 minutes to replace it and one minute to clear the code. When I tried to get them to perform to their promise and retest, they tried to get me to repay for the entire smog because they did not do the repairs, which was not previously stated.
Use these mechanics at your own risk, in my opinion, it is quite a risk and
one not worth taking! To their credit, they appear friendly, but then again, so do Grizzly Bears.
The BOSCH part which was defective cost $65. It took a mechanic 5 minutes to replace it and one minute to clear the code. When I tried to get them to perform to their promise and retest, they tried to get me to repay for the entire smog because they did not do the repairs, which was not previously stated.
Use these mechanics at your own risk, in my opinion, it is quite a risk and
one not worth taking! To their credit, they appear friendly, but then again, so do Grizzly Bears.
2 Updates & Rebuttals
dan hughes
whittier,California,
no response from coustomer
#2REBUTTAL Owner of company
Sun, March 24, 2013
THIS PERSON NEVER RESPONDED,DIDNT LEAVE HIS NAME,AND IT LOOKS LIKE HE HAS DONE THE SAME THING TO 4 OTHER SHOPS THAT WOULDNT DO FREE WORK FOR HIS PRETTY WIFE THAT HE USES TO GET FREE WORK DONE ON HIS CAR,ITS KIND OF EXTORSION ,IF YOU DONT DO FREE WORK ,HE LEAVES A MADE UP STORY TO HURT YOUR BUISNESS, AND RIPOFF REPORT WONT DROP IT UNLESS YOU PAY MONEY TO JOIN THEM AND REVIEW THE CLAIM,ANOTHER RIPOFF DAN HUGHES, DANS GARAGE INC 562 947 3897
dan hughes
whittier,California,
United States of America
fake report
#3REBUTTAL Owner of company
Sun, February 19, 2012
this report is completely false this guy sent his wife in trying ti get free work on his car it failed smog and we were nice enough to diagnose it for free for him and he tried to get us to repair it for free and got mad when we wouldnt do it for free he contacted aaa auto club and they told him he was making a false report and warned him we have a 100% coustomer rating with aaa 5 years in a row so beware there are crazy unhappy people uot there trying to threaten you to get something for free we are an honest shop with 40 years experience with cretified master technitions Dan Hughes owner and president
