- Report: #240763
Complaint Review: CREDIT MONEY MACHINE - POMPANO BEACH Florida
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CREDIT MONEY MACHINE
POMPANO BEACH, Florida, U.S.A.
Phone:
954-582-0125
Web:
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CREDIT MONEY MACHINE RIPOFF SAID THEY WOULD RETURN MY MONEY AND THEN CHARGED ME MORE! POMPANO BEACH Florida
Went online and saw this website for a product called Credit Money Machine, decided to order it and try it out. I then got a link for the product to download on to my computer and it would not download.
So I called the phone number for the product which is just one man who ever awnser's the phone. So that make me uncomfortable right there because if your product is so great why isn't there employee's.
So I persisted to tell him it would not download Lorenzo Rodriguez then started to tell me I would have to buy another program to make it work and then buy extra keys to the program so that I could have more than one user.
I told him that for $3,000.00 for a program I should be able to at least have one other employee that can use it. He stated that I would have to buy an additional key. (that right there is a rip-off)
So I told him I did not want the product and he started to give me his sails pitch on how great the product was and how the other companies out there were charging $35,000.00. I told him I did not care I did not want it and not to charge my card again for the product as I was on a monthly plan with him. He told me when I got his package to return it and he would refund my money because he stands behind his product and anyone who is not happy can return it.
So I wait and wait for the package you would think with paying $3,000.00 for a program that they would at least have enough money to send it 2 day air instead of regular mail. It took quite a while to recieve the package and when we recieved it, it was nothing more than a binder with maybe 10 pages of what was suppose to be a training manual. The rest were pages bashing mortgage broker's stating they should not charge more than 2% broker fee and all this other crap that he has no clue about. He is not a licensed mortgage broker and he has no clue what or what should not be charged. Then the rest of the manual that he calls the "CREDIT BIBLE" is useless.
I then return the product to him as I stated I would and looked at my next bank statement and he charged me again! Yes after I the consumer stated do not charge my card again he did so.
So I sent him several e-mails asking him why he did this. He then states that he never talked to me on the phone and I never said I wanted to return the product. I told him he was nuts and I went through and reminded him of the phone call and how I yelled at him because he kept giving me his sales pitch. He then stated he doesn't remember that either!!
So I tell him if he is a man of his word and he stands behind his product then he should return my money. He stated he did not get it in the first 30 days of him charging my card. I told him I did not even get the package for awhile and he never stated to me when I told him that I wanted to return it that it had to be back to him within 30 days by certified mail. Why did he not tell me this if it was so important. I would have driven the package to Pompano Beach I live in Florida.
He then sent me a final e-mail after I told him I was filing compaints with ripoffreport.com and the Attorney General and stated that I could threaten him all day he was not giving me my money back. He then told me how lucky I was to have his product because he now is charging $5,000.00 for the product. How lucky I am??? I had a product that did not work and he never returned e-mails and phone calls for the training that his company states is a part of my package.
Well Lorenzo they were not threats as you can see they were promises. I am going to do everything I stated I was going to do because people need to know your company is a RIP-OFF
Lisa
TAMPA, Florida
U.S.A.
So I called the phone number for the product which is just one man who ever awnser's the phone. So that make me uncomfortable right there because if your product is so great why isn't there employee's.
So I persisted to tell him it would not download Lorenzo Rodriguez then started to tell me I would have to buy another program to make it work and then buy extra keys to the program so that I could have more than one user.
I told him that for $3,000.00 for a program I should be able to at least have one other employee that can use it. He stated that I would have to buy an additional key. (that right there is a rip-off)
So I told him I did not want the product and he started to give me his sails pitch on how great the product was and how the other companies out there were charging $35,000.00. I told him I did not care I did not want it and not to charge my card again for the product as I was on a monthly plan with him. He told me when I got his package to return it and he would refund my money because he stands behind his product and anyone who is not happy can return it.
So I wait and wait for the package you would think with paying $3,000.00 for a program that they would at least have enough money to send it 2 day air instead of regular mail. It took quite a while to recieve the package and when we recieved it, it was nothing more than a binder with maybe 10 pages of what was suppose to be a training manual. The rest were pages bashing mortgage broker's stating they should not charge more than 2% broker fee and all this other crap that he has no clue about. He is not a licensed mortgage broker and he has no clue what or what should not be charged. Then the rest of the manual that he calls the "CREDIT BIBLE" is useless.
I then return the product to him as I stated I would and looked at my next bank statement and he charged me again! Yes after I the consumer stated do not charge my card again he did so.
So I sent him several e-mails asking him why he did this. He then states that he never talked to me on the phone and I never said I wanted to return the product. I told him he was nuts and I went through and reminded him of the phone call and how I yelled at him because he kept giving me his sales pitch. He then stated he doesn't remember that either!!
So I tell him if he is a man of his word and he stands behind his product then he should return my money. He stated he did not get it in the first 30 days of him charging my card. I told him I did not even get the package for awhile and he never stated to me when I told him that I wanted to return it that it had to be back to him within 30 days by certified mail. Why did he not tell me this if it was so important. I would have driven the package to Pompano Beach I live in Florida.
He then sent me a final e-mail after I told him I was filing compaints with ripoffreport.com and the Attorney General and stated that I could threaten him all day he was not giving me my money back. He then told me how lucky I was to have his product because he now is charging $5,000.00 for the product. How lucky I am??? I had a product that did not work and he never returned e-mails and phone calls for the training that his company states is a part of my package.
Well Lorenzo they were not threats as you can see they were promises. I am going to do everything I stated I was going to do because people need to know your company is a RIP-OFF
Lisa
TAMPA, Florida
U.S.A.
5 Updates & Rebuttals
Lorenzo
Pompano Beach,Florida,
U.S.A.
IT'S ME AGAIN. I MADE A MISTAKE
#2REBUTTAL Owner of company
Sat, April 07, 2007
TO WHOM IT MAY CONCERN. I apologize. I made a mistake in the first paragraph. I say the Ms. Lisa Helling bought it on January 1, 2007 when in fact she bought it on January, 29, 2007 (thus the 3 days delivery and everything else) Again my apologies. LMR International, Inc. Lorenzo M Rodriguez President
Lorenzo
Pompano Beach,Florida,
U.S.A.
IT'S ME AGAIN. I MADE A MISTAKE
#3REBUTTAL Owner of company
Sat, April 07, 2007
TO WHOM IT MAY CONCERN. I apologize. I made a mistake in the first paragraph. I say the Ms. Lisa Helling bought it on January 1, 2007 when in fact she bought it on January, 29, 2007 (thus the 3 days delivery and everything else) Again my apologies. LMR International, Inc. Lorenzo M Rodriguez President
Lorenzo
Pompano Beach,Florida,
U.S.A.
IT'S ME AGAIN. I MADE A MISTAKE
#4REBUTTAL Owner of company
Sat, April 07, 2007
TO WHOM IT MAY CONCERN. I apologize. I made a mistake in the first paragraph. I say the Ms. Lisa Helling bought it on January 1, 2007 when in fact she bought it on January, 29, 2007 (thus the 3 days delivery and everything else) Again my apologies. LMR International, Inc. Lorenzo M Rodriguez President
Lorenzo
Pompano Beach,Florida,
U.S.A.
IT'S ME AGAIN. I MADE A MISTAKE
#5REBUTTAL Owner of company
Sat, April 07, 2007
TO WHOM IT MAY CONCERN. I apologize. I made a mistake in the first paragraph. I say the Ms. Lisa Helling bought it on January 1, 2007 when in fact she bought it on January, 29, 2007 (thus the 3 days delivery and everything else) Again my apologies. LMR International, Inc. Lorenzo M Rodriguez President
Lorenzo
Pompano Beach,Florida,
U.S.A.
JUST THE FACTS MAMM...
#6REBUTTAL Owner of company
Sat, April 07, 2007
I wonder if saying a lie too many times makes it true. Just the facts Mamm... 1) Ms. Lisa Helling purchased the program on January,1 2007 with a printed credit card fax authorization on installments for $2,999.97 (is she bought it in one installment the price would had been $2,499.97) 2) The credit card authorization that Ms. Helling signed states "our software has a 30 day refund policy which must be received by certified letter within the first 30 days after the initial charge of the credit card. I understand that once this period is expired the sales is considered final" 3) Mr. Helling was able to download the program immediately and received the package by priority mail and signed for it on February 1, 2007 . If my math is correct that is three days after the purchase. Anyone can check that with at www.USPS.com with tracking number 23050270000157777179 4) All software in the world are sold basically on a license for one computer unless otherwise advertised. In my website www.creditmoneymachine.com states very clearly that if you want a network additional license should be purchased at $499.97 5) Ms. Helling first installment was due on February 29th, 2007 (after one month) but the card was declined. After multiple attempts to collect the money is when Ms. Helling decided to advise us by email that she did not want the program (refund period already expired and incorrect procedure). If. Ms. Helling did not want the program in the first place she should had sent a Cerfified Mail stating that before the expiration date. 4) Then, on March, 29th 2007 we were luckily enough to charge her credit card for the first payment due on February 29th and it is when she was upset. 5) Still, Ms. Helling owe us $2,000.00 which we intend to collect ( I guess at this point it should be through a collection agency) by the way, I am a Licensed Mortgage Broker, I am also, a Software Engineer, a License Real Estate Agent, a Conservatory Graduated Classic Pianist, a Music Composer and speak four languages (but who's counting). Our company LMR International, Inc. has been in business for the last 16 years. Anyone who wants to know more about this "interesting soap opera" can call me directly at (954) 582-0125 LMR International, Inc. Lorenzo Rodriguez President
