Robert
Irvine,#2Consumer Comment
Thu, November 05, 2009
Comcast was correct once they "charge-off" your daughter's account your daughter no longer owed anything to Comcast. However, that does not mean that the debt goes away. Companies do not keep bad debt on their books forever, in fact it is actually illegal in most cases for them to do this. So what they(and other companies do) is to "charge-off" and sell the debt to other agencies. In this case it appears to be CPA L.P, which I believe is a Collection Agency.
It appears that your daughter knew she owed a bill, but waited(for what ever reason) too long to try and pay it. So the chances are that the debt owed to the collection agency is valid, depending on what they say she now owes.
If this is a collection agency you DO NOT want to talk to them over the phone. You should always contact them through certified mail. This way you have a paper trail of what was said and promised. Once you get from them what is owed and you can agree with it, you should only offer to pay them through a Money Order. The key is to not give them access to any of your bank accounts. Also, make sure you get it in writing that your payment(s) would then have the account considered paid in full where no other action would be taken.