- Report: #1351496
Complaint Review: CreditUpdates.com - Internet
Reported By:
Scam Bust -
Sacramento, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
CreditUpdates.com
Internet, USA
Phone:
8007206627
Web:
https://www.creditupdates.com
Categories:
Business Rating:
(0)
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CreditUpdates.com CreditUpdates.com Craigslist Apartment Rental Scam Strikes Sacramento Walnut, California Internet
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I was looking for a place to rent on Craigslist and came across an ad for a home for rent. The rent was reasonable, maybe too good to be true, which should've been the first red flag. I answered the ad by email. I received an email response stating that the owners have several properties available but that they require me to obtain my credit report before scheduling a tour. They linked to creditupdates.com. I signed up for the service (12/18/16) which states you will receive a trial period for $1 and that you can cancel anytime. When I tried responding to the email to let the person know I would like to tour their properties, the email was kicked back. I researched creditupdates.com and came across several reports about their scam. I immediately cancelled my account and received an email confirmation (12/19/16) that my account had been cancelled. A few days later I noticed a pending charge on my account (12/22/16) for $29.95. I contacted Chase to have the charge removed. They credited the charge back. I noticed another $29.95 charged to my account one month later (1/20/17). There are two different phone numbers associated with the Dec/Jan charges, neither of the phone numbers match the number on their website. When I called them both I reached a man named "Julian". He stated that they do not have a record of my cancelling the account. He also said the reason I was charged $29.95 immediately, rather than qualifying for the $1.00 trial period was because I'd signed up for the service before. (I don't recall ever doing so) He said I'm being refunded the second $29.95 as a courtesy and that they've cancelled my account. I contacted Chase to dispute the $29.95 and they will be blocking further charges from this outfit. All in all, this is an intricate scam. They appear to be a legitimate credit service that uses unscrupulous ways to sign up unsuspecting victims and probably charge them several months or more before they realize they're being charged every month. By the time they figure it out, it's too late to get refunds for all the past months they've been charged.
