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  • Report:  #311659

Complaint Review: Crunchless Abs - Van Nys California

Reported By:
- Arnold, Missouri,
Submitted:
Updated:

Crunchless Abs
PO Box 8349 Van Nys, 91409 California, U.S.A.
Phone:
800-901-6623
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered the DVD on Feb 9th. Confirmation reads as follows: "This email is to confirm your order with Crunchless Abs. You will receive another email when your order has shipped.

Regular Shipping: Orders generally ship within 48 hours of processing. Your order is being shipped to you via U.S. Postal Service, which can take up to two weeks to arrive. For your convenience, we do not require a signature for deliveries.

Rush Shipping: If you ordered Rush Shipping service, orders generally ship within 24 hours. You should expect your package within 3 to 5 business days. Keep in mind a business day is Monday-Friday. For your convenience, we do not require a signature for deliveries."

I sent an email inquiry on 2/19/08, requesting a status. No response. I phoned them on 2/21/08 and was told they were upgrading their system and to call back later.

I did call back later. The customer service rep told me my item was shipped that day, 2/21/08, and I had to wait 7 - 10 days for receipt!!! Waay too long to wait one month for a product. They have my $$$

Needless to say, I am NOT happy!

Lisa-lisa

Arnold, Missouri

U.S.A.


1 Updates & Rebuttals

Lisa-lisa

Arnold,
Missouri,
U.S.A.
Crunchless Abs

#2Author of original report

Sat, March 01, 2008

I received my order today, 2/29/08...20 days after my initial order. I am unhappy with their claims of quick shipping so don't look for your order to arrive anytime soon. In addition to that, the confirmation to your order states that they will email you when the order has shipped... They do not. I had to call them for a status more than once. Personally, I think they are a small company and disorganized however, that is only my opinion. Order a month in advance... good luck to you all.

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