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  • Report:  #1306054

Complaint Review: Culver City Toyota - Culver City California

Reported By:
Dissatisfied - Santa Fe Springs, California, USA
Submitted:
Updated:

Culver City Toyota
9077 Washington Blvd Culver City, 90232 California, USA
Web:
https://www.culvercitytoyota.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I visited Culver City Toyota in July of 2015 to buy a 2015 Plug in Prius. I wanted three things. HOV stickers, Federal Tax Credit and State Rebate.  We came to an agreement on the price of the car. As we were ready to close the deal the sales manager talked me in to leasing the car instead of buying.  She made me a 24 month lease deal and I agreed. Then she printed out the Federal tax credit form and advised me I would get a $2500 federal tax creidt and also printed out the State rebate application in which I would get $1500.  When I filed my taxes this year I was told that as a leasholder I cannot get the federal tax rebate. In fact Toyota would get the tax rebate.  Then I filed for my State rebate and was told that leases had to be over 30 months to get the rebate.  So they screwed me out of $4000.  When I went to discuss this with them of course they just say thats too bad, that I should have known and there was no way that anyone would have told me I would get the credit and rebate.  Really? A car sales person would never tell me a lie to close a deal?  I will never do business with them again and I warn all against anything they might tell you. It is all a lie. Get everything in writing.



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