- Report: #719826
Complaint Review: Custom Teleconnect Inc. - Las Vegas Nevada
Reported By:
Dedra Dean -
Burbank, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Custom Teleconnect Inc.
6242 W Desert Inn Rd Las Vegas, 89146-6612 Nevada, United States of America
Phone:
1-702-368-3324
Web:
www.customteleconnect.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Custom Teleconnect, Inc. CHKCARDCUSTOM TELECONNLAS VEG NVUS $32.99 Rip off for a 50cent collect call Las Vegas, Nevada
My mother called me collect, 4/18/2011. I was charged $20.14 for a less than 1 minute call. I filed a complaint with the BBB 4/18/2011. I check my account and today 4/20/2011 that rip-off company has replaced the $20.14 with a $32.99 charge. I updated my BBB complaint with the new charge and contacted the company directly. I was told the charge is high because there are a number of companies involved in the process of the collect all. I told the representative this information nor was the cost of the call revealed to me at any time during the call. I demanded a full refund. The best they could do is a 75% refund. It should be mandatory for a ridiculous charge of $32.99, for a less than 1 minute collect call be posted and notified to the person paying for the collect call. Why is this company allowed to practice such dishonesty?
If anything comes from my report, I want the company to be demanded to disclose the cost of the collect call before a person accepts the transaction.
If anything comes from my report, I want the company to be demanded to disclose the cost of the collect call before a person accepts the transaction.
