I received a collect call on 12/15 and was charged 31.97 for a collect call that laster less than 3 minutes. When I received the call the automated person on the phone told me it was a call from a friend who I knew was in trouble. Befroe I could continue I had to enter my credit card information. The automated person never told me how much the charge would be, but I really needed to speak with the person who called me.