stephan dackiw
dexter,#2REBUTTAL Owner of company
Sun, December 09, 2012
If you read his complaint does it make sense that any place would have been that bad? Would anyone have scrubbed the deck or did any maintenance like he claims to have done? We've had 160 rentals the last 4 years and only had 3 issues with disrepectful customers; pretty good track record (1.8% poor clientele). Most of my customers are good folks and if you read their ratings on our website they're happy. The cost of the repair was more than the damage deposit so I withheld the whole amount. I'm proud of the condo and feel it's as good as any one up there. By the way he didn't use his real name, and threatended us with potential legal action because he claimed that his WIFE was injured by the door, not his daughter "almost" injured as mentioned in his complaint.
stephan dackiw
dexter,#3REBUTTAL Owner of company
Sun, December 09, 2012
If you read his complaint does it make sense that any place would have been that bad? Would anyone have scrubbed the deck or did any maintenance like he claims to have done? We've had 160 rentals the last 4 years and only had 3 issues with disrepectful customers; pretty good track record (1.8% poor clientele). Most of my customers are good folks and if you read their ratings on our website they're happy. The cost of the repair was more than the damage deposit so I withheld the whole amount. I'm proud of the condo and feel it's as good as any one up there. By the way he didn't use his real name, and threatended us with potential legal action because he claimed that his WIFE was injured by the door, not his daughter "almost" injured as mentioned in his complaint.
mike sanders
ann arbor,#4REBUTTAL Individual responds
Thu, October 25, 2012
Steve Dackiw is a genuine and kind man. He has owned thatcondo for about 4 years now and never has he had as disrespectful customer likeyou he takes pride in his condo and does a very good job maintaining it. He has a wonderful cleaning lady and I have never had a complaint about the unit.
It has a beautiful view and a beautiful set up. Steve has done a great job setting up his condo and I encourage everyone to disregard this mans statement. Heobviously has anger issues of his own.
-Michael Sanders