Betrayed
Choctaw,#2Author of original report
Sat, June 08, 2013
My wife and I personally talked with the service manager. He is the one who told me that I approved the job by picking up my vehicle. When they replaced the injectors on my truck, how would I be able to follow that either? You are not allowed back in the repair shop where the work is being done. Thanks for the advise though.
concerned1
Oklahoma,#3Consumer Suggestion
Thu, June 06, 2013
Have you considered sending them an email explaining your frustration? This has worked wonders for me with a different dealership in the past. The owner ended up making it right. I'm not saying this will for sure happen but it's worth a shot. The have a contact us section on their website http://www.davidstanleydodge.com then go to contact us. I hope this helps you out. :)