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  • Report:  #168757

Complaint Review: Deals On Wheels - Wasilla Alaska

Reported By:
- Palmer, Alaska,
Submitted:
Updated:

Deals On Wheels
Wasilla, 99645 Alaska, U.S.A.
Phone:
907-745-7344
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In good faith I bought a 1979 Dodge custom 100 truck for $7,500 which I was assured by Art Hansen salesman of Deals On Wheels Wasilla, Alaska that the vehicle had been through a safety check. After a month had passed things started to go wrong.The vehicle was taken to an independent journeyman mechanic who at once determined that the vehicle was in such a bad state of repair that it could not be on the road untill repairs had been made. Only one brake out of four was working.The rear brakes had been jury rigged.The rear transmission seals had been patched with grease, they could have been re-newed ,but the grease which had been added to the old seals had spread over the rear brake shoes creating an exteremely dangerous situation.

An inspection of the brake master cylinder found it to be inoperable. Front right brake calliper was inoperable.The front wheel bearing was disintregrated and had been put back " broken" and packed with freash grease. All parts are saved and can be seen at any time for proof of written statement The " As is" term that the owners state is as far as I am concerned is void and is not applicable here. This garage knew of the dangerous condition and created more problems within this vehicle and yet they patched it up.This being the case they willfully and knowingly sold a dangerous vehicle.

This company then sold the vehicle to a single mother with kids with no consideration to their safety. They have been reported to the state of Alaska,s consummer prtection agency and to this date will not answer the allegations set against them. They have been reported to the FTC also. I have an independent written statement of the many defects on this vehicle by an independent journyman mechanic.

Mr Art Hansen Deals on Wheels salesperson also has verbaly stated racial remarks when approached to discuss and rectify.It is a total disgrace that this company is trading under the BBB and yet will not answer to the most serous allegations, that they sold a dangerous vehicle without due care and attention even although they were well aware of its condition at the time of sale To this date the BBB has done nothing to protect the consummer they are only interested in the seller who they seem to protect by qiuckly closing complaints.

I could not contact the person who was unavailable and therefore the BBB closed the complaint. The BBB has apparently an auto complaint department whereas they could check the statements made and investigate the alligations. Apparently Deals On Wheels are not part of this part of the BBB, Why would that be ? The company has contacted and has stated that the problems were after one month and they feel that it is unreasonable for me to complain as it was an as is sale. We have challenged this company to let a mechanic of the BBB choice look over the parts removed, question the mechanic who discovered the jury rigged state and the vehicles dangerous condition at the time of examination. Deals on Wheels and the BBB state that they have closed this case with the BBB.Why is this allowed that the BBB portray themselfs as a consummer mediator when clearly they side with the mighty dollor gobble, gobble school of economic buisnesses.

Melody

Palmer, Alaska
U.S.A.



19 Updates & Rebuttals

Barry

Palmer,
Alaska,
U.S.A.
Update Friday 6th

#2Consumer Comment

Sat, January 07, 2006

After taking the advice of Tony I e-mailed Deals on Wheels publications this morning, by late afternoon I received an e-mail from this reputable company,s general manager. He stated that he has passed my e-mail to their attorneys and assured me that they will get to the bottom of this issue. Again thanks to Tony from Melody and myself.


Barry

Palmer,
Alaska,
U.S.A.
Thanx positive advice.

#3Consumer Comment

Fri, January 06, 2006

Thank you very much Tony, pity there was not many more like you. You are the only person who writes with a structured remedy and does not blame the person purchasing.Thanks again for taking the time to write with this positive advice.


A

Wasilla,
Alaska,
U.S.A.
$7,500 is a lot for any used rig

#4Consumer Comment

Fri, January 06, 2006

If they are not willing to resolve the problem to some mutually reasonable level, perhaps you should consider another avenue... It occurs to me that Deals On Wheels (Wasilla, Alaska) is neck deep in a Registered Trademark Violation. You can refer to dealsonwheels.com and see this Trademark Protected name is used by a company that specializes in auto sales publications. The Deals On Wheels publication has been in existence for a lot longer than this local wanna be used car lot. "Since 1981, Deals on Wheels publications have been the nation's leader in auto buy-sell-trade magazines." Certainly seems Deals On Wheels (Wasilla, Alaska) is tarnishing the name of a much bigger company by using a confusingly similar name for a similar market product. Perhaps this information can help leverage a resolution for you and protect the good name of a trusted nationwide company... Just Send the Rights Holder an E-mail through their website, I bet there will be a fast response. Tony P.S. Next Time make an independant inspection conditional on the purchase. Spend the $100.00 to have your $7,500.00 car checked out before you own it.


Barry

Palmer,
Alaska,
U.S.A.
Response from Deals on Wheels

#5Consumer Comment

Thu, December 29, 2005

On November 08, 2005, the business provided the following information: I have tried to reach Melody by phone, left two messages and no reply. Melody, like all our customers are incouraged to get a buyers inspection before purchasing. This vehicle was not for a single mom (hot rod classic) but she wanted it. Many things can happen to vehcle after a month. She has not made any attemps to contact me, i have been with the company since may. Thank You, Tim Liptak-manager


Steve

Bradenton,
Florida,
U.S.A.
For BARRY

#6Consumer Suggestion

Sun, December 25, 2005

It was the OP who brought up the single mother with kids statement, NOT the car dealer.


Steve

Bradenton,
Florida,
U.S.A.
For BARRY

#7Consumer Suggestion

Sun, December 25, 2005

It was the OP who brought up the single mother with kids statement, NOT the car dealer.


Steve

Bradenton,
Florida,
U.S.A.
For BARRY

#8Consumer Suggestion

Sun, December 25, 2005

It was the OP who brought up the single mother with kids statement, NOT the car dealer.


Steve

Bradenton,
Florida,
U.S.A.
For BARRY

#9Consumer Suggestion

Sun, December 25, 2005

It was the OP who brought up the single mother with kids statement, NOT the car dealer.


Barry

Palmer,
Alaska,
U.S.A.
Mother with Kids

#10Consumer Comment

Sat, December 24, 2005

Cory apparently this is the only excuse that this company has, "well she was a single mother with kids". This is unreal, then why did their mechanic tamper with the braking system if they were so worried about this statement. These are the facts and nothing in this report has to be hidden so as to spoil it. The last I heard that no motor vehicle company puts out safety advertising that states "This vehicle is not for single mothers with kids". Would it have been better selling to some male with kids, would that make them feel better? Apparently Deals on Wheels after being caught out replacing old grease with new into broken wheel bearings, broken brake parts and a non functional brake master cylinder, decides your sex and how many kids that you have makes a difference. They have been challenged for an independent mechniclal party to look the vehicle over, look at the parts replaced and do a report. So far to this date Deals on Wheels or the BBB have taken this offer to resolve any of the issues stated.


Cory

San Antonio,
Texas,
U.S.A.
Barry, You're Right - Why muck it up?

#11Consumer Comment

Fri, December 23, 2005

Barry, you're right about the additional comments. But, when a person adds in, "The company then sold the vehicle to a single mother with kids...". They are the ones who are bringing the facts up. Her post would have been just as complete without those facts. It souldn't have mattered who bought the vehicle, it was still a ripoff. Why muck it up?


Barry

Palmer,
Alaska,
U.S.A.
Rip Off

#12Consumer Comment

Thu, December 22, 2005

This site is called rip - off.com Now it matters not a lot regarding bla bla bla. This person paid a functional garage money in good faith for a vehicle. This garage then sells a vehicle and collects the money. The product has been tampered with to make it look like a roadworthy vehicle.It was not, after being discovered by a professional.This to me is a rip off! All I can say if I am running a legitmate buisness I am not tampering with brakes or any other broken parts to get by, I am fixing them with new parts.Really very simple I thought. Additioanly I can put the price of the parts on to the final sale and advertise as such when selling to the consummer. Now I can hardly advertise that I have done a thorough saftey check after putting in broken and non functional parts as what happened in this case. This is unreal if poeple would stick to the facts instead of, "oh my you paid to much", "oh I can buy a fleet of trucks" , "oh my it has no safety air bags" and so on. She paid for a truck in good faith, should someone be ripped off because a garage can hide defects on the inside and make it look nice on the outside....?


Cory

San Antonio,
Texas,
U.S.A.
That's 27 Years Old Not 26

#13Consumer Comment

Thu, December 22, 2005

That's 27 years old, not 26. Why would you buy a pick up, a 27 year old pick up at that, being a "single mother with kids"? No safety equipment to speak of, no airbags, unsafe dashboards, maybe two lap belts to haul your kids around in. I'm sure for $7500, you could have found a much more suitable vehicle for a "single mother with kids" though it wouldn't have been so cool.


Robert

Jacksonville,
Florida,
U.S.A.
I fix cars, not sell them

#14Consumer Comment

Thu, December 22, 2005

Nowhere in the original post does it say this was anything other than a stock, normal old truck. Dodge made a "Custom 100" pickup with everything from a 225 slant six, to a 360 V8. They did not come from the factory with a 440. In fact, the 440 was last produced in 1977, so it would be all but impossible to assume that engine was in the 1979 truck without being informed. The "Custom" series of pickups was nothing more than a trim package. Now, how would anyone else think any differently from the OP, and what you now claim to be the case? Personally, I always like the "Little Red Express" series of trucks. Looked good and ran real strong. Useless as a truck though. As for selling cars, sorry...no. I am happy not dealing with people who buy broken junk and expect me to fix it for free. If I did sell cars, I'd go out of business fast. I'd actually fix the cars before selling them. This would increase the price dramatically, and the customer would go down the road to the guy who sells CHEAP. My customers would be happy the car doesn't break down, but there are more stupid CHEAP customers, than there are smart high rollers. Very few understand the difference between a car that has had ALL of the maintenance done on it, and one that has had none. They all see price, and CHEAP wins out nearly every time. I make a living fixing them after they buy the junk, and that's good enough for me.


Robert

Jacksonville,
Florida,
U.S.A.
I fix cars, not sell them

#15Consumer Comment

Thu, December 22, 2005

Nowhere in the original post does it say this was anything other than a stock, normal old truck. Dodge made a "Custom 100" pickup with everything from a 225 slant six, to a 360 V8. They did not come from the factory with a 440. In fact, the 440 was last produced in 1977, so it would be all but impossible to assume that engine was in the 1979 truck without being informed. The "Custom" series of pickups was nothing more than a trim package. Now, how would anyone else think any differently from the OP, and what you now claim to be the case? Personally, I always like the "Little Red Express" series of trucks. Looked good and ran real strong. Useless as a truck though. As for selling cars, sorry...no. I am happy not dealing with people who buy broken junk and expect me to fix it for free. If I did sell cars, I'd go out of business fast. I'd actually fix the cars before selling them. This would increase the price dramatically, and the customer would go down the road to the guy who sells CHEAP. My customers would be happy the car doesn't break down, but there are more stupid CHEAP customers, than there are smart high rollers. Very few understand the difference between a car that has had ALL of the maintenance done on it, and one that has had none. They all see price, and CHEAP wins out nearly every time. I make a living fixing them after they buy the junk, and that's good enough for me.


Robert

Jacksonville,
Florida,
U.S.A.
I fix cars, not sell them

#16Consumer Comment

Thu, December 22, 2005

Nowhere in the original post does it say this was anything other than a stock, normal old truck. Dodge made a "Custom 100" pickup with everything from a 225 slant six, to a 360 V8. They did not come from the factory with a 440. In fact, the 440 was last produced in 1977, so it would be all but impossible to assume that engine was in the 1979 truck without being informed. The "Custom" series of pickups was nothing more than a trim package. Now, how would anyone else think any differently from the OP, and what you now claim to be the case? Personally, I always like the "Little Red Express" series of trucks. Looked good and ran real strong. Useless as a truck though. As for selling cars, sorry...no. I am happy not dealing with people who buy broken junk and expect me to fix it for free. If I did sell cars, I'd go out of business fast. I'd actually fix the cars before selling them. This would increase the price dramatically, and the customer would go down the road to the guy who sells CHEAP. My customers would be happy the car doesn't break down, but there are more stupid CHEAP customers, than there are smart high rollers. Very few understand the difference between a car that has had ALL of the maintenance done on it, and one that has had none. They all see price, and CHEAP wins out nearly every time. I make a living fixing them after they buy the junk, and that's good enough for me.


Robert

Jacksonville,
Florida,
U.S.A.
I fix cars, not sell them

#17Consumer Comment

Thu, December 22, 2005

Nowhere in the original post does it say this was anything other than a stock, normal old truck. Dodge made a "Custom 100" pickup with everything from a 225 slant six, to a 360 V8. They did not come from the factory with a 440. In fact, the 440 was last produced in 1977, so it would be all but impossible to assume that engine was in the 1979 truck without being informed. The "Custom" series of pickups was nothing more than a trim package. Now, how would anyone else think any differently from the OP, and what you now claim to be the case? Personally, I always like the "Little Red Express" series of trucks. Looked good and ran real strong. Useless as a truck though. As for selling cars, sorry...no. I am happy not dealing with people who buy broken junk and expect me to fix it for free. If I did sell cars, I'd go out of business fast. I'd actually fix the cars before selling them. This would increase the price dramatically, and the customer would go down the road to the guy who sells CHEAP. My customers would be happy the car doesn't break down, but there are more stupid CHEAP customers, than there are smart high rollers. Very few understand the difference between a car that has had ALL of the maintenance done on it, and one that has had none. They all see price, and CHEAP wins out nearly every time. I make a living fixing them after they buy the junk, and that's good enough for me.


Steve

Bradenton,
Florida,
U.S.A.
That truck wasn't even $7500 when it was new!

#18Consumer Suggestion

Thu, December 22, 2005

I am into performance and have bought and sold many performance and old muscle cars all over the country. Although I have never bought anything in AK, I know they are a bit higher than the rest of the country on everything. However, I don't think the buyer was buying a performance truck here. And I can't see that truck being worth more than $3500 on a good day, even in AK. Most likely in avg condition and mileage it is worth $1500-$1800. Is this truck in show condition, or even close? Probably not is my guess. Is this one of those "Buy here" "Pay here" car lots? That would explain alot. Did they finance this car for you? Please give us more details on the terms of the sale and the condition and mileage of the truck. Why not upload some pictures.


Barry

Palmer,
Alaska,
U.S.A.
Dodge Custom 100

#19Consumer Comment

Thu, December 22, 2005

Really Robert, this is Alaska and clearly you have little idea regarding this type of "hot rod" with a 440 engine in it. This is what they call a muscle truck and found out it had raced in many dragster races in Palmer Alaska which also was not disclosed. Being it that you are some sort of so called second hand muscle car salesman I suggest that since you can find so many of these rare trucks maybe you should get someone to sell them in Alaska and retire on your dreams...... good luck!


Robert

Jacksonville,
Florida,
U.S.A.
Is this report filled with typos?

#20Consumer Comment

Wed, December 21, 2005

Did you really pay $7500 for a 26 year old truck? I could buy a whole fleet of them for that much. If this report was serious, please consider having someone else handle your money for you from now on.

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