SaneAndReasonable
Santa Ana,#2UPDATE Employee
Thu, December 31, 2009
Best Buy Outlet is a brand owned by BEST BUY. The item you won on Overstock.com was advertised as "not in original box", with "Pickup only in Flower Mound TX". Since the microwave you won was not in a box Best Buy advertised the item as "pick up only" to avoid the hassle of re-boxing the oven and risking shipping damage.
You even say that you called Dealtree and they explained this to you.
The standard charge for pickup orders is $6.95. Best Buy charges about $25 to $45 for shipping a microwave if the microwave was in the original box. I am sure that if you asked - they would be happy to cancel the pickup order and refund your money if you are not able to pick it up.