Taras
Carbondale,#2Author of original report
Fri, November 19, 2004
I finally received my "refund". Attention all Debt XS victims: 2/3 or every penny you pay these people will stay with them. It's in the contract. If you're lucky, you may get 1/3 refund. How I received my 1/3 refund is quite simple. I constantly contacted them via eMAIL and United States Postal Service (USPS). Do NOT call them. Their kind has been trained to defuse any type of argument you may have. The call receptionists will not answer any questions (e.g. "My name is _______ _______, I'd like to speak to the supervisor of James Johnson." The call receptionist will say, "What seems to be the problem?" NOTE: The receptionist avoided my request. Their kind is very adept and redirecting a person's intent of speaking to the supervisor to having you explain the situation. The longer they keep you on the phone, the bigger you lose.) Every day you must eMAIL as many people (in Texas or California or wherever). Keep up the pressure. Ask why they are unable to perform a simple task. Don't accept any excuse, they have a thousand of them. Keep the pressure on them. Ask why they are doing this evil deed to you and why do they hate you? If you don't push, you'll lose. Use the Rip-Off report as an attachment to your eMAILs. It took some time, but, I did get 1/3 of my money back. Good luck.