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  • Report:  #130528

Complaint Review: DELL COMPUTER/DELL FINANCIAL - Round Rock Texas

Reported By:
- Thomaston, Georgia,
Submitted:
Updated:

DELL COMPUTER/DELL FINANCIAL
One Dell Way Round Rock, 78682 Texas, U.S.A.
Phone:
800-283-2210
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Dell Computers and DEll Financial Services are employing deceptive practices. I purchased a Dell computer because of the no interest offer till 2006 and low interest rate offers. I applied and was approved for a preferred customer card. I didn't see where it said preferred customer with exceptions. I says you are an approved customer and takes you back to the order page. I contacted Dell and inquired as to why I was not notified that I would not be getting no interest till 2006. Dell customer support contacted me by return email and advised and advised me that they were sorry I didn't see it on the confirmation page but it was there. They also stated it was in the packet that was sent to me with my card. The computer arrived in 4 days and the card with interest information about 20 days later.

I was kinda shock that a company as big as Dell would use these type of practices. So in closing I will be sending them a check for the entire balance. They may have won the battle but not the war. I will also close the account. I will tell everybody shopping for a computer to beware of Dells practices. Hopefully when the word spreads around, they will end up losing more than they gained.

David

DELLRiPP, Georgia
U.S.A.


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