- Report: #311310
Complaint Review: Dell - Internet
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Author Confirmed
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Dell
dell.com Internet, U.S.A.
Phone:
800-2328544
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Dell don't waste your money! don't buy a notebook from dell- Internet
don't waste your money! don't buy a notebook from dell-bought a deffective one- unable to return! ac adaptor, battery and mother board were replaced- i'm still having issues. they refuse to take it back. don't know what else to do. richard, the top guy in dell according to Justin , the technian i last spoke with, said that richard is the only person that can make the call- to take it back, refuses to do so.
Sosa
levittown, New York
U.S.A.
Sosa
levittown, New York
U.S.A.
2 Updates & Rebuttals
Sosa
levittown,New York,
U.S.A.
.update
#2Author of original report
Sun, February 24, 2008
realized something was wrong with laptop a month after purchase-you only have 21 days to return damage products.
Wilson
Walnut Creek,California,
U.S.A.
How long after purchase did laptop stop working?
#3Consumer Comment
Sat, February 23, 2008
Sosa, I would like to know some details. You stated the ac adaptor, battery and mother board were replaced. What is story concerning all three parts? If the AC adapter did not work, then you would have to power the laptop via battery and vice-versa. Who and how did they determine you needed a new ac adapter, battery and motherboard? Laptop computers are very much proprietary in nature, meaning you cannot change the parts yourself unlike a generic "no name" desktop. I recently purchased a refurbished HP DV9000 17" notebook on eBay and I paid $200 for two-year warranty from Square Trade. You should have purchased an extended warranty and if you did, then Dell or the company that you purchased the warranty from, should have taken care of you. Wilson
