- Report: #1205275
Complaint Review: Delta Care USA - Internet
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Author Not Confirmed
Why?
Delta Care USA
Internet, USA
Web:
www.deltadentalins.com
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Delta Care USA Delta Dental This dental insurer is useless...save your money Internet
We purchased this dental insurance as part of signing up for insurance through the Health Insurance Marketplace last year (2014). Our policy has been in effect and paid monthly now for 14months and has never been used.
I now have a need for a dentist and can't get an appointment. Delta said that if you call them after the 18th of a month to get an appointment you have to wait more than a month before you have coverage? Called Jan 26th and was told I would not have coverage until March 1.
When I called in to get a provider they told me to call a dentist to make an appointment. I did. Got an appointment for Feb 5th. Called Delta back and then they called the dentist (one of their listed providers) and Delta had my appointment cancelled without explanation.
It's difficult to speak to a live person, and once you do, they just look for ways to tell you that you don't have coverage.
I am cancelling this insurance because it is USELESS. I read other complaints where it's said it's impossible to cancel an account. Thankfully I never signed up for auto payments so I will discontinue making any payments to this company. I'd really like to get my $400+ back that I've wasted on this insurance. Complete RIPOFF
