- Report: #1294890
Complaint Review: Denny's - las vegas Nevada
Reported By:
rsfronnie -
los angeles, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Denny's
450 Fremont street suite 195 las vegas, 89101 Nevada, USA
Phone:
702- 471- 0056
Web:
N/A
Categories:
Business Rating:
(0)
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Denny's Phil Carter and Jessica L were on 3/21/16 at 1am shift. We ordered a chicken burger without bacon, she brought it with bacon. I politely asked her to remake it. She said rudely why do you have allergies or something/ then she brought it back to the kitch Racist, rude, made me leave early, put her arm around me las vegas Nevada
Jessica was very racist, she tried to rush us out since her shift was over, she brought the manager over saying we refused to leave which was a lie. We asked to order more and she wouldn't help us. She also put the glasses very close to our laptops, it could have spilled over, she was very careless. Also my girlfriend was typing on her computer and she looked over her shoulder at what she was typing, it was very rude behavior, and we will not return to this denny's.
I just want to be compensated for the fact that the hostess greeted me and said "can you afford to pay," just because we had luggage from the airport. This is outrageous. I don't know her name but she was there at 1am, she was mexican.
I am tired of Mexican's treating blacks with little to no respect, and then I see mexican servers treat the mexican patrons with upmost respect. this is unfair business and reflects badly on Denny's culture. It is unfair that we were treated this way. I don't plan on going back to this Denny's. I want to be compensated for the embarrassment of being told I can't afford it and being asked to leave early, just because I have bags. This is racist. This is not right.
2 Updates & Rebuttals
Poor management=poor judgement
#2Author of original report
Sat, April 02, 2016
Firts of all we had just arrived to Las Vegas from Fairbanks, Alaska. Our "luggage' was just two backpacks and a hand bag, with airport tags. We did not have big suitcases and we tucked our bags under the table to stay out of people's way. We didn't and shouldn't feel the need to go straight to a hotel to leave our bags when we have heard horror stories of houskekeepers stealing things. We went to this Denny's to get a hot meal after having bouts of bronchitis from being in -14 degree weather in Alaska. We needed the internet to have a money transaction sent to our bank account. There is no Capitol One Bank in Alaska and we had a check sent to us through that bank. We had to sign up online and that took some time, we had money being sent to us though $5,000 to be exact. I don't feel the need to divulge our personal busincess in this sense, but the fact that she is slandering our characters and being ultimately rude saying we can never go into that Denn'ys again even if we do pay the bill is outrageous.
The waitress there did not serve our table, we had to get up and walk to the kitchen to get her attention. She never asked us if we wanted something to drink or ifwe wanted sides. She assumed we were homeless/. I realize Vegas has shady people. but we were simply jet lagged and chose to get off the shuttle bus to go to Denny's instead of eat granola bars in our hotel room.
We don't have a car since we are merely visiting Vegas. This was very abusive, I feel it is because my finace is black. I don't know about you but if you had bronchitis and had just arrived in a hotter climate from the freezing cold, you would want a nice place to sit down and relax and enjoy a healthy meal. We ordered a nice meal and we ended up paying for it, and we were told to leave. There were several empty booths around us and there was no reason to have us leave/. We even asked the waitress if we could order desert to which she told the manager to ask us to leave./
This is insane. We want to be compensated for the embarrassing treatment otherwise this rip off report stays/. I want Jessica the waitress to be fired though. She actually leaned on my fiance and was trying to flirt too much.
Giselle
Bloxwich,United Kingdom
Luggage
#3Consumer Comment
Thu, March 31, 2016
I have travelled the world and lived in many different states and countries. I have NEVER seen someone bring luggage into a restaurant. No doubt the question about being afford to pay was prompted by the fear you were a homeless couple. Why didn't you leave your luggage in thr trunk of your car or in your hotel or whever you were staying? I can't comment on the rest of your complaint as I wasn't there.
