- Report: #297017
Complaint Review: DERMITAGE - Suisun California
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Author Confirmed
Why?
DERMITAGE
Po Box 1603 Suisun, 04585 California, U.S.A.
Phone:
800-866-8805
Web:
N/A
Categories:
Business Rating:
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DERMITAGE So much for a free trial sample Suisun California
Dermitage offered a free trial sample of their skin care product for just the cost of shipping. I ordered the product and two days later, I received an E-mail thanking me for giving it a try. As I read down to the bottom of this full page E-mail, in the "free trial details" they advised that I had 14 days to try the product and then they would bill me for the full amount of $69.96 plus I would receive an automatic shipment each month for this same dollar amount plus shipping. Well girls, if your like me, you don't have this kind of money to spend on a face cream. I called them right away and told them I was not interested. They said they would cancel the charge if I returned the "free sample" to them. Well it cost me about $10.00 for having it shipped to me and my cost in returning it.
I'm keeping a close watch on my c.c to make sure I don't get charged for this "free sample". No where in their original sales pitch did they say anything about being charged after 14 days and no place that I would be on auto shipment each month. I think it would be best to give the company a call and get all the detailes on the "free sample" before ordering and giving them your c.c. information
Betty
Dayton, Ohio
U.S.A.
I'm keeping a close watch on my c.c to make sure I don't get charged for this "free sample". No where in their original sales pitch did they say anything about being charged after 14 days and no place that I would be on auto shipment each month. I think it would be best to give the company a call and get all the detailes on the "free sample" before ordering and giving them your c.c. information
Betty
Dayton, Ohio
U.S.A.
1 Updates & Rebuttals
Beverly K.
SUISUN CITY,California,
U.S.A.
Betty Please Contact Me I Can Help!
#2UPDATE Employee
Tue, January 22, 2008
Hello Betty, First of all I'd like to apologize for your experience. Please contact Dermitage at 1-800-886-8805 and ask for Beverly. I will ensure that you will receive satisfaction with this matter. Best Regards.
