Dana Sherron
Wake Forest,#2REBUTTAL Owner of company
Mon, December 03, 2012
After 15 years being in business in the same town in the same location for 12 years at that.I have never had a customer like this.. They purchased an inexpensive floor because they said they would soon move, loved it the day it was installed and then soon called with some issues.
I went out to their house and then took my sales rep out there to see their issues. My sales rep ordered an independent rep to come look at the floor. After his report he found a couple of installation issues and gave me the instructions of how to repair. They refused...all they wanted was money..They got a refund from the supplier and i agreed to give them 500 refund on 50% of the acutal install.
When they did have the check fast enough they started slandering me and using my dwi picture on facebook, and so on and also misused and making it look like I was arrested for scamming people. I have never done such thing. I also contacted the police department who said the conversation she describes is a lie and that it is recorded. I have also done flooring for the officer in Wake Forest and he told me he loved all three floors I had installed for him over the years.
My attorney has 500 for this couple as soon as they stop sending out slander and misleading photo information about me.
Again we are life long residents of the Wake Forest area and have been a family business operating by me my mother and father over the last 15 years. Come see me and mention New York Girl :( and i will give you a free estimate and some reliable references from local attorneys, doctors, realtors, and business people in the area that I have done work for over the last few years.