- Report: #223386
Complaint Review: Detail Financial - Philadelphia Pennsylvania
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Author Confirmed
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Detail Financial
4949 North Broad St Unit 2 Philadelphia, 19141 Pennsylvania, U.S.A.
Phone:
866-228-7577
Web:
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Business Rating:
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Detail Financial Theft, lying, rude, scam ripoff Philadelphia Pennsylvania
I read Kristi's ripoff report on Detail Financial and the exact same situation happened to me only for a loan of $7000.00. My 25% collateral payment was for $1750.00 and my "insurance" payment was for $840.00. My best friend used her credit card to pay these fees for me thinking that I would just pay her back when I received that loan money.
Well that has yet to happen. I keep being told that my "refund check" has been mailed and to wait for it. Supposedly they have mailed a second check because I never received the first. I have been told that it will be Fed Exed to me but when I call back to get the tracking number, someone accidently mailed it instead.
I know that this is a scam because after calling several times and finally getting a hold of someone, I have asked them to verify the amount of the check that has been supposedly mailed to me. They can't. They simply ask me, as if I were stupid, "Don't you know how much you sent?" I have been hung up on or abruptly put into voicemail several times. Once I was hung up on for telling them this is bullsh**. That is exactly what this is. When you dial their phone number, you have to hit ext 132 for customer service, hit 1 to connect the call and then the system asks, whose calling please.
I have found a couple times that if I don't say anything they will answer, not knowing whose calling. I had the same account rep, Kyle Foster, at ext 111 and I found playing around that no matter what numbers you type in it will bring to Kyle Foster's ext. I have talked to two different men in the "Customer Service" dept. Every time I call and start questioning harder, they get rude.
I have found that there is a police station conveniently located about a block up on Broad Street. I am at the point that I will keep calling, even though they have asked me to stop, because I keep tying up there phone lines. I 'm not sure how else to take care of this besides contacting a lawyer, which Detail Financial suggested I do since I was not happy. Something tells me that they have been down this road before. If Kristi or anyone else reading this that have been in the same situation with this company would like to email me, please do. Maybe we can somehow get together and nail these jerks!
Mary
Buford, Georgia
U.S.A.
Well that has yet to happen. I keep being told that my "refund check" has been mailed and to wait for it. Supposedly they have mailed a second check because I never received the first. I have been told that it will be Fed Exed to me but when I call back to get the tracking number, someone accidently mailed it instead.
I know that this is a scam because after calling several times and finally getting a hold of someone, I have asked them to verify the amount of the check that has been supposedly mailed to me. They can't. They simply ask me, as if I were stupid, "Don't you know how much you sent?" I have been hung up on or abruptly put into voicemail several times. Once I was hung up on for telling them this is bullsh**. That is exactly what this is. When you dial their phone number, you have to hit ext 132 for customer service, hit 1 to connect the call and then the system asks, whose calling please.
I have found a couple times that if I don't say anything they will answer, not knowing whose calling. I had the same account rep, Kyle Foster, at ext 111 and I found playing around that no matter what numbers you type in it will bring to Kyle Foster's ext. I have talked to two different men in the "Customer Service" dept. Every time I call and start questioning harder, they get rude.
I have found that there is a police station conveniently located about a block up on Broad Street. I am at the point that I will keep calling, even though they have asked me to stop, because I keep tying up there phone lines. I 'm not sure how else to take care of this besides contacting a lawyer, which Detail Financial suggested I do since I was not happy. Something tells me that they have been down this road before. If Kristi or anyone else reading this that have been in the same situation with this company would like to email me, please do. Maybe we can somehow get together and nail these jerks!
Mary
Buford, Georgia
U.S.A.
1 Updates & Rebuttals
Michelle
Reno,Nevada,
U.S.A.
This may be Best Choice Financial
#2Consumer Comment
Thu, December 07, 2006
This company name is new, but their website looks JUST LIKE Best Choice Financial's old (few months ago) website- along with the 'gmail' address and all. If you go to their website under 'Licenses', it is the exact same listings(from types of loans to states to license numbers) as Best Choice. Their phone system is the exact same too. More than likely, this is not a real physical office, it is a virtual office, just like Best Choice. (they use Universal Office Accounts.) Best Choice (who mysteriously disappeared a few months ago)phone number is 1-866-840-3810. There is a recording saying that 'your Universal Office Account is temporarily on hold'... hmmmmmm Best Choice Financial did the same thing to me back in June. They made me pay an 'insurance deposit' because I was self-employed and I ended up losing over $4000 to them. They also promised a refund check, but I never got it. I went to the FTC and filed a complaint. They also had a link to report wire fraud (I assume you have sent your 'fees' via Western Union as I did) Call and file a complaint, then send one online (FTC.org). I learned from the lady that took my complaint that the American and Canadian govt are starting to bust these operations, so the more info we send, the faster they can get these assholes. I also sent an e-mail request to Detail Financial requestion info for a personal loan. I want to see if these are the same people and they feed me the same line of bs... very curious to find out. Will keep you guys updated... So sorry this happened to all of you. It SUCKS! (and sorry if this response jumps around a little- I am at work having to 'multi-task'!!)
