Evonne
Rockwall,#2REBUTTAL Owner of company
Wed, May 09, 2007
Just for the Record, it did NOT~ take One Year for him to get his papers! I have Proof of when this person purchased this puppy, as well as proof when the papers were mailed 30 days later. It is so Silly for someone to argue, & lie over such a silly thing, that I was very Sorry about, & especially very appologetic with!! But this is obviously one of those people, that have No compassion whatsoever & that No matter what you do, you can never please! And also this person NEVER~sent me any shape, or form of Health records of any health issues this puppy had! I am still wiating for these records as well, that he has denied to send to Us! So as far as I am concerned, this puppy is in the most Perfect health, since he has denied showing me proof of health records, that it has even went~ to the Vet at all!
Benny
Baytown,#3Author of original report
Sat, April 14, 2007
I would like to respond by saying, I did FINALLY receive my papers. There is no truth in her statement that they are a month late, It has bee almost a year! If she would have responed to any of my emails and calls, I would have not gotten frustrated and left angry messages. I wouldn't really consider promising legal action a horrible email! After my experience dealing with Diamond Acres Kennel, I would definately not recommend using this breeder! I am pleased with my dog, but the service I received as a costumer was absolutely terrible, and un-proffesional!
Evonne
Rockwall,#4REBUTTAL Owner of company
Mon, April 09, 2007
We DO have Proof that this Person received his papers. Yes I was about a Month late with sending the papers, because I was having a Complicated Pregnancy, & I appologized for that! I was VERY Polite, & all this person did was Leave Horrible Phone Messages for No reason at all! I had already promised he would receive his papers, like ALL of Our Customers receive! We would not bother Signing a legally Binding Contract promising papers if did not plan on giving the papers out! So PLEASE E-mail Us if you have ANY Questions or Concerns. We are ALWAYS here to answer any questions or COncerns! And by the way, I DO have Proof of his papers being Sent, & also made a Copy of his papers as well as proof! So please do not hesitate to call, email, or visit our Kennel & I will gladly show any proof of papers & Records as Needed! Thank You, Evonne Denney @ Diamond Acres Kennel