- Report: #1286743
Complaint Review: Diamond Cargo - Georgia
Reported By:
fortheadventure -
Wentzville, Missouri, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Diamond Cargo
31533 Georgia, USA
Phone:
912-269-8500
Web:
diamondcargo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Diamond Cargo Warranty is a lie. Won't return email. Sell across the country. Have to return trailer to them for warranty. No paperwork given of warranty at purchase Douglas Georgia
I purchased a trailer from this company 4 years ago. I was given a bill of sale that states "5 year warranty" and was told that it covered pretty much everything from manufacturer's defect.
I have a panel that the screw heads broke off and the wind got under it and ruined the panel. Called and talked to Steve Brown and he informed me I had to bring the trailer back. So I have to return a trailer 1200 miles round trip to get a warranty item covered.
I offered to replace the panel myself if he sent it to me. They refused, told me to get an estimate and he would work with me. That was the last contact. I sent estimate and again offered to replace the panel myself and no response.
This company offers warranties they don't cover. If you are going to sell nationwide, you should have a warranty that follows the trailer.
