- Report: #15078
Complaint Review: Diet ZX - Nationwide
-
Author Not Confirmed
Why?
Diet ZX
Nationwide, U.S.A.
Phone:
1-800-457-0825
Web:
N/A
Categories:
Business Rating:
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Diet ZX diet pill scam
I PURCHASED DIET PILLS Z X OVER THE PHONE WITH MY BANK CREDIT CARD, ON SEPTEMBER THE 14TH 2001.
IN WHICH TIME THE MONEY WAS TAKEN OUT OF MY HUSBANDS ACCOUNT, IN THE AMOUNT OF 99.47.
I WAS TO RECIEVE THE PILLS IN 4 TO 6 WEEKS. I NEVER RECIEVED THEM.
IN WHICH I CALLED THEY SAID THEY WOULD SHIP THEM OUT AGAIN WHICH WAS ON OCTOBER THE 4TH, AND THAT I WOULD RECIEVE THEM IN 2 WEEKS.
THEY SAID THAT THEY WOULD SEND THEM OUT SO IF I DID'NT RECIEVE THEM THAT THEY WOULD BEABLE TO TRACE WHERE THEY WENT.
WELL I DID'NT RECIEVE THEM SO I CALLED TO ASK FOR A REFUND, THEY SAID IT WOULD TAKE SIXTY DAYS.
THTA SHOULD OF BEEN IN DECEMBER.
STILL NOTHING TRIED TO CALL PHONE RINGS FOR HOURS AND NO RESPONCE.
THEN WHEN I DO THEY SAY THTA THE HAVE TO RENTER IT AGAIN.
CALL TO SEE WHATS GOING ON AND NI ANSWER
Vicky
St Cloud Florida
Click here to read other Rip-off Reports on Diet ZX AKA Vitafree
IN WHICH TIME THE MONEY WAS TAKEN OUT OF MY HUSBANDS ACCOUNT, IN THE AMOUNT OF 99.47.
I WAS TO RECIEVE THE PILLS IN 4 TO 6 WEEKS. I NEVER RECIEVED THEM.
IN WHICH I CALLED THEY SAID THEY WOULD SHIP THEM OUT AGAIN WHICH WAS ON OCTOBER THE 4TH, AND THAT I WOULD RECIEVE THEM IN 2 WEEKS.
THEY SAID THAT THEY WOULD SEND THEM OUT SO IF I DID'NT RECIEVE THEM THAT THEY WOULD BEABLE TO TRACE WHERE THEY WENT.
WELL I DID'NT RECIEVE THEM SO I CALLED TO ASK FOR A REFUND, THEY SAID IT WOULD TAKE SIXTY DAYS.
THTA SHOULD OF BEEN IN DECEMBER.
STILL NOTHING TRIED TO CALL PHONE RINGS FOR HOURS AND NO RESPONCE.
THEN WHEN I DO THEY SAY THTA THE HAVE TO RENTER IT AGAIN.
CALL TO SEE WHATS GOING ON AND NI ANSWER
Vicky
St Cloud Florida
Click here to read other Rip-off Reports on Diet ZX AKA Vitafree
1 Updates & Rebuttals
Jane
Van Nuys,California,
FYI: Genesis Intermedia is the company name.
#2UPDATE Employee
Sun, April 14, 2002
I cannot give you my name because I am an employee of this company. If want to call the 800#, call on thursday and friday. The call center is open until 5pm Pacific Time. There is always someone there until 5pm. If you talk to Emelina or Claudia (Call Center Mgrs.) they will just listen to what you have to say and not help you. I work in the call center and they do that all the time. If the customer service rep. tells you that they have to take your # down and Eme or Claudia will call you back, forget about it. The next time that you call, they will tell you that they have a "call list" and your name wasn't on the list and that's why a call wasn't returned to you. You can call 818-955-5068 (It's Maria Rodrigues's office #. She's the Market supervisor for the call center. If for some reason, the # is changed, call information to Genesis Intermedia Inc. in Van Nuys (pronounced Nies like Dies), California. If you call information and get the # from there, a receptionist named Cheryl will answer the phone. She is a hard one to get by, but if you are extremly nice to her and specifically ask for Maria Rodrigues and sort of sound professional, she will let you through. If you get to Maria's voicemail, leave a message for her just to call you back regarding one of the 800#'s that is listed on the television screen and that All the calls are going to your business. They are worried about losing calls (I mean money). I tried to access our website, but for some reason the address is no longer valid. This place is no place to get products or to be employed at. I hope that this helps you. Jane Doe
