- Report: #1011366
Complaint Review: Direct Merchants Bank - carol stream Illinois
Reported By:
Roger -
San Carlos, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Direct Merchants Bank
po box 5253 carol stream, Illinois, United States of America
Phone:
Web:
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Direct Merchants Bank Charged off on a visa account I never opened carol stream, Illinois
I had not applied for credit in a long time. Resently, when I did, to my surprise I found out I had a charge off on a visa card with Direct Merchants Bank which I never opened. I am not sure how Hsbc is involved but when I filed a dispute with the credit bureau, Hsbc responded that the acct had been charged off in the amount of $2121. On the letter received from Hsbc a phone # 1 800 388 5333 was provided for further questions. I contacted that number and was provided with another number 1 800 260 1706. After contacting that number was provided yet with another number 1 800 785 4001, but I haven't been able to speak to anyone at that number. Correcting something wrong on your credit should not be so dificult especilly when you never applied/opened an an acct.
