Dennis
Marysville,#2Author of original report
Wed, October 31, 2007
Well the customer retention department called tonight to see if they could get me to keep the service. I told him no, and that I was aggrivated and I told him why. He told me that there was no commitment length on my account when I signed up so therefore they could not charge me a fee. Evidently there is something unusual about my account. We'll see if they try to charge a fee.