- Report: #1232222
Complaint Review: DIRECTV - Nationwide
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Author Not Confirmed
Why?
DIRECTV
Nationwide, USA
Web:
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DIRECTV - AKA DIRECT RIPOFF WHAT A HASSLE THEY ARE Nationwide
AFTER BEING WITH DTV FOR 7 YEARS I CANCELLED, RETURNED EQUIPMENT AND WAS OWED A $69.00 REFUND.
I FOUND I COULD OBTAIN MORE CHANELLS FOR LESS MONEY THRU THE LOCAL PHONE COMPANY CCI.
I RECEIVED A STATEMENT FROM THEM 2 MONTHS LATER DEDUCTING $9.98 FROM THE REFUND OWED FOR WHAT THEY CLAIM WAS 2 MOVIES ON PAY PER VIEW IN JANUARY 2009, OVER 6 YEARS PREVIOUS. AFTER EVENTUALLY REACHING A HUMAN ON THEIR AUTOMATED PHONE SYSTEM. I WAS TOLD THEY HAD MAILED THE REFUND A MONTH AGO AND IF I DID NOT RECEIVE IT I WOULD NEED TO CALL CITI BANK. THE NUMBER THEY GAVE ME TO CITI BANK WAS TO ACTIVATE MY NEW CREDIT CARD. I CALLED BACK TO DTV AND WAS EVENTUALLY GIVEN ANOTHER CITI BANK NUMBER WHICH AFTER WADING THRU NUMEROUS ROBOT VOICES SAID THEY WOULD ISSUE A REFUND IN ANOTHER COUPLE WEEKS. WE'LL SEE.
THROUGH THE WHOLE PROCESS DTV IS TRYING TO SELL ME ON COMING BACK TO THEM FOR MORE OF THEIR LOUSY SERVICE.
