- Report: #980347
Complaint Review: Discount Cleaning Products - Manahawkin New Jersey
Reported By:
ladyjzzz -
Glendale, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Discount Cleaning Products
450 East Bay Avenue Manahawkin, 08050 New Jersey, United States of America
Phone:
(609) 597-6300
Web:
www.discountcleaningproducts.com
Categories:
Business Rating:
(0)
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Discount Cleaning Products discountcleaningproducts.com FALSE ADVERTISMENT! Bad Customer Service! Manahawkin, New Jersey
Warning!!! Discount Cleaning Products deletes all bad review from their web site. I posted a bad review on a few products and they delete them. Don't trust their advertised products.
FALSE ADVERTISMENT!!! I bought the Hoover Linx Cordless Stick Vacuum and it came in horrible condition! This was advertised as, New: A brand-new, unused, unopened, undamaged item in its original packaging but clearly not the case. 1, the handle of the vacuum would not screw on or stay on. 2, some oily substance was all over the vacuum. 3, the body was all scratched up. 4, battery life only lasted for 10 minutes even after it was fully charged. I called Discount Cleaning Products customer service. Each time I called, no one answers, no one returns my calls when leaving a message and no one returns my call even after promising to call back (5 times). Yes, I said 5 times, not exaggerating!
At one point someone answer the phone and hung up. It was very obvious that they were avoiding my calls. Especially from Amanda Kohout title Key Account Executive. Each time I spoke with her she acted very polite and promised me she would call me back or have someone call me back to assist me. WAS I FOOLED! For three weeks straight I was trying to get some customer service. I left messages, emailed, and was ensured by Desiree, Missy, and Amanda a returned call. Please note that I was very nice each time I spoke with them too.
To sum up my complaint and hopefully save someone else from buying from them:
1. Fales Advertising
2. Bad Customer Service
3. Refurbish products is in very poor condition
FALSE ADVERTISMENT!!! I bought the Hoover Linx Cordless Stick Vacuum and it came in horrible condition! This was advertised as, New: A brand-new, unused, unopened, undamaged item in its original packaging but clearly not the case. 1, the handle of the vacuum would not screw on or stay on. 2, some oily substance was all over the vacuum. 3, the body was all scratched up. 4, battery life only lasted for 10 minutes even after it was fully charged. I called Discount Cleaning Products customer service. Each time I called, no one answers, no one returns my calls when leaving a message and no one returns my call even after promising to call back (5 times). Yes, I said 5 times, not exaggerating!
At one point someone answer the phone and hung up. It was very obvious that they were avoiding my calls. Especially from Amanda Kohout title Key Account Executive. Each time I spoke with her she acted very polite and promised me she would call me back or have someone call me back to assist me. WAS I FOOLED! For three weeks straight I was trying to get some customer service. I left messages, emailed, and was ensured by Desiree, Missy, and Amanda a returned call. Please note that I was very nice each time I spoke with them too.
To sum up my complaint and hopefully save someone else from buying from them:
1. Fales Advertising
2. Bad Customer Service
3. Refurbish products is in very poor condition
