- Report: #1037730
Complaint Review: Dishnetwork - Internet
-
Author Not Confirmed
Why?
Dishnetwork
Internet, United States of America
Phone:
Web:
Dish.com
Categories:
Business Rating:
(0)
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Dishnetwork Did not refund after service terminated Internet
Dishnetwork makes you pay in advance each month. I terminated my service mid month and returned my equipment as required. After several months I did receive a refund for the balance.
My web aces to my account no longer worked because my service was stopped. When I finally contacted them they have agreed to send my refund, but when I inquired why it was not automatically sent, they stated they could not send a refund without the customer authorization. They do not ask you if you want a refund. I assume they are keeping many people's money who are entitled to refunds. If you changed from dish, make sure you got your money back
My web aces to my account no longer worked because my service was stopped. When I finally contacted them they have agreed to send my refund, but when I inquired why it was not automatically sent, they stated they could not send a refund without the customer authorization. They do not ask you if you want a refund. I assume they are keeping many people's money who are entitled to refunds. If you changed from dish, make sure you got your money back
