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  • Report:  #1029030

Complaint Review: Diversified Solutions---Phoenix USA - Knoxville Tennessee

Reported By:
- Knoxville, Tennessee,
Submitted:
Updated:

Diversified Solutions---Phoenix USA
9040 EXECUTIVE PARK DR Knoxville, 37923 Tennessee, U.S.A.
Phone:
865-7694171
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Please be advised of the last couple entries that are trying to support this company (or original founders). I realize their arguement is that people that are lazy are not able to be successful in this company. This was not the case with me and several others I came in contact with. I invested 10,000 and received both my products, "rebate" check, and went to their little training session for 200 dollars. I had no problem acquiring a few customers. Where the very important problem came in is that there was no way to pay current bills or live currently with paying such cost. Additionally, the people that work there are liars. Valerie, which was my manager or whatever title they want to beset upon her, left in the middle of my startup period. She called me before she left town to meet her for dessert. She basically cried and did not know how to recover from what she had acquired debtwise from this company. Additionally, she told me that each one of the people that sat infront of me talking of cars, houses, riches, and so forth was a fraud. She said they had those things but their income could not support it and they would not last long. Please be aware of this company. I gave it a very good go.

Here is where the story gets interesting. I decided to pull out because I was not able to survive with what I had invested, other people were pulling out, and they had pressured me heavily to spend the second 5,000. I researched their return policy. They communicated their return policy and I returned the products. A month or so later, I received a letter stating I would be receiving my refund check soon. I waited two more weeks, and the phone number to the Charleston office was disconnected and I had no information to reach these scam artists. Please be aware of any names associated with this company Bob Lebout, Wally Ponder, Bwana Thurman, Jenna Decamps...the list goes on. If anyone has any information on an Attorney I could use to get my refund and such, please post information. I wish you all the best, however if you are reading this you have probably been ripped off by them already.

Erin

Knoxville, Tennessee
U.S.A.


4 Updates & Rebuttals

Brad

Indianapolis,
Indiana,
U.S.A.
I too was taken by Phoenix USA, and I too haven't received my rebate.

#2UPDATE EX-employee responds

Fri, December 17, 2004

I called from the time I sent in my product for a rebate. I found out from Bob Moe (after he was brought in to "get things in order") that my rebate form had been shoved into a drawer. I was in line to get my rebate at that point.

Months passed, and no rebate. I kept calling, only to be told that I was in line. Finally, I was told that one of the owners had split, so they were hurting for funds. Next thing I knew, the number was disconnected.


Michael

Fallbrook,
California,
U.S.A.
Your welcome

#3UPDATE EX-employee responds

Tue, December 07, 2004

Erin,

Your welcome, remember to keep looking at the website and i will see if I can post the address if they are still there. However, I am not sure how good it will do for you, since you would probablly have to come down to SC in person to them to get anything back, if you get anything at all. They use several different names for their companies the one that runs out of charleston is called environet, along with diversified solutions, and the many others they use. I went to one of their "can't miss" 200$ seminars that was actually in knoxville. Well i can tell you that it was a can't miss. And to top it all off, I left my car in the parking lot of the office we "worked" out of, and it rained so bad that weekend that my car flooded out and I had to get rid of it. That let me know that there was a sign to get out of there before I did anything else. Well just remember I will be home for the holidays so check back then.


Erin

Knoxville,
Tennessee,
U.S.A.
Thank you!

#4UPDATE EX-employee responds

Thu, December 02, 2004

I thank you for your response. Recently I was able to contact Bob Moe in the Paragon office in Florida because that is whose signature is on my letter. He said that the whole company basically lost money and could not pay me back (BOY THAT IS A GOOD ONE). I think I just might take him to small claims. Thank you for your time again.


Michael

Fallbrook,
California,
U.S.A.
Solutions for you Erin

#5UPDATE EX-employee responds

Wed, December 01, 2004

Erin after reading your report it brought back alot of what I went through with the charleston office. Basically what I and some others did was get together and drafted a formal letter stating if we weren't refunded then we would take legal action. We had contacts to the fbi as well. We then all went to the office or there so called company warehouse which is just basically a garage where they stock very little product and on of the owners keept his truck and boat. I don't know if they are still there. This office was in Summerville, SC not too far from Charleston. I am going home on leave to charleston soon and I will go by the place and see if they are still there and get the address for you. Even if you do get a refund you still don't get all of your money back, because they subtract your downlines commissions and stuff like that. I wish you success in getting your money back. Keep looking for my posting, I will be back in SC after the 19th of Dec.

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