Alan
Columbia,#2Author of original report
Fri, October 15, 2004
Places to go to take action against Dolphin: (i) Federal Maritime Commission, www.fmc.gov call (202) 523 5807 to register your complaint. They will ask for a written complaint as well, but right now they are investigating Dolphin and the more people that call the better. Mailing address: Office of Consumer Sffairs and Dispute Resolution Services, Federal Maritime Commission. 800 North Capitol Street NW, Washington DC 20573 You can also email complaints to: [email protected] (ii) Better Business Bureau, Southeast Florida: www.bbbsoutheastflorida.org (iii) Dade County Consumer Protection www.miamidade.gov/csd/ (305) 375 3677 (iv) Florida Department of Agriculture and Consumer Services www.800helpfla.com phone 850 488 2221 I have asked Dolphin for a full refund, and will find someone else reliable to ship my things. Good luck to everyone else, the FMC has told me they are already investigating this company and more calls will push it higher up their list of priorities