Miss Star
Bloomington,#2Author of original report
Sun, March 15, 2009
Thank you for writing me back. When I talked to the manager of this store he told me that several people complained about the driver who asked for the tip and that he was fired. He even described him to me as a "Large Oriental man." So imagine my surprise when I ordered again and the same person shows up and walks into my house, sticks his hand out and says "Are you going to give me a tip?" I called and complained again and the manager told me that on my next order, no matter what I wanted it would be free. But every other time I've called, they said this manager was transferred to a different store and there is only a credit on my account for the same order.
Brenpierce25
Grabill,#3UPDATE EX-employee responds
Sat, January 24, 2009
First off I am very sorry the driver asked you for a tip, If he were one of mine he would be fired, but thats why they call me the "pizza n**i" Stores do make mistakes and I believe that is due to poor management and poor training. A Hint to you... Ordering online almost always costs you more thats why I like it so much (Increased ticket price) Talking to them on the phone you can almost always get a special or a deal. Walking in and ordering a carryout when they are slow and being very polite can usually get them do give you free stuff like toppings or dipping cups which are ALWAYS charged for when ordering a delivery or online.