- Report: #1012503
Complaint Review: Dr. Terrie Tran - Henderson Nevada
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Author Confirmed
Why?
Dr. Terrie Tran
10545 S. Eastern Ave, Henderson, 89052 Nevada, United States of America
Phone:
(702) 492-9399
Web:
www.allsmilesbydesign.com
Categories:
Business Rating:
(0)
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Dr. Terrie Tran All Smiles By Design Over Billing Hard sell for uncovered work Rude Staff Henderson, Nevada
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I went to Dr. Terrie Trans office , All Smiles By Design at 10545 S. Eastern Ave, Henderson, NV 89052, for a dental check up and follow up work in December 2012 and then January 2013. I am very upset about my visits and how the whole process has progressed.
I paid more out of pocket expenses than my insurance (which covers at 80/20 or 60/40 for a crown) so something is not right immediately. I have contacted my insurance company who is beginning a more thorough audit of this place but in the meanwhile, I want to stop her from billing others this way. As if that is not bad enough, I have problems with the work she did. Between the dentist and the hygienist being as gentle as a bull in a china shop, I now am experiencing problems with a crown she put in. I cannot put anything cold on my tooth and anything frozen is horribly painful.
I contacted another local dentist to fix this problem and when they went over my co-pay was when I realized how grossly overcharged I had been. When I called Dr. Trans office to have my payments audited and after telling them that my insurance company says I should have paid a quarter of what I paid, the lady hung up on me.
Stay far away from this place as it reeks foul no matter how you look at it!
I paid more out of pocket expenses than my insurance (which covers at 80/20 or 60/40 for a crown) so something is not right immediately. I have contacted my insurance company who is beginning a more thorough audit of this place but in the meanwhile, I want to stop her from billing others this way. As if that is not bad enough, I have problems with the work she did. Between the dentist and the hygienist being as gentle as a bull in a china shop, I now am experiencing problems with a crown she put in. I cannot put anything cold on my tooth and anything frozen is horribly painful.
I contacted another local dentist to fix this problem and when they went over my co-pay was when I realized how grossly overcharged I had been. When I called Dr. Trans office to have my payments audited and after telling them that my insurance company says I should have paid a quarter of what I paid, the lady hung up on me.
Stay far away from this place as it reeks foul no matter how you look at it!
