- Report: #329199
Complaint Review: Dream Kittens Persians Cattery - Houston Texas
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Dream Kittens Persians Cattery
11203 Sageville Drive Houston, 77089 Texas, U.S.A.
Phone:
832-433-3815
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Dream Kittens Persian Cattery Nova Cuave sells buyer who wanted to breed a male with only 1 t******e Houston Texas
1st Complaint Against:
Breeder: Nova Cuave
Cattery: Dream Kitten Pesians
Address: 11203 Sageville Dr.
City: Houston, Texas, 77089
Phone: 832-433-3815/281-303-5606/281-481-5964
Complaintant: Suzanne Cancel
Date: 8/1/05
What will satisfy your complaint?
A refund
I bought a 16wk old black male persian from Nova to show and breed. She knew this and shipped me the kitten. When I took him to the vet he had ringworn, conjunctivitis and an upper respitory infection. But worst of all the vet said that he did not have any testicles and would not have any. He also stated that there was no way she did not know this or that she sent me a cat infected w/ 3 comunicable diseased which infected my other cats as well. I cannot breed or show this cat.She will not return my emails to even discuss this.She also has a $400. deposit on a kitten, yet to be born, and I don't expect to see the kitten or any of that money back either.
I did get a copy of the vets diagnoses that day and my vet is also going to write up a separate report on my kitten not having any testicles when he was suppose to since he was bought for showing and breeding. We aren't a cattery and breeding wasn't a primary although we told the breeder that we probably would after we showed him. After I found out about our male having undestended testicles I called several breeders that I had bought healthy kittens from and they said that although you can show a neutered cat you can not show a "whole" cat with undestended testicles. So we can neither show or breed him. I will send you both the vets report on his illnesses and his undestended testicles when I receive it.
Regarding the health certificate, I did receive one stating that the kitten was healthy in every way, but my vet was very puzzeled about the actual certificate. I was given a health certificate as our cat was shipped to us but our vet said that when you ship a cat, as we did! , there is a state health certificate form for each state. That every vet has this form and fills this specific form for shipping. What I received from Ms. Cuavo was just a white piece of paper that apparently she made. My vet said that he was very surprised that with this "homemade" health certificate that the airline even released the cat to me. That the State Health Certificate form was not optional but very much mandatory.
This is the first cat that we had every had shipped to us so I was unaware of this. Not only is this cat sick, but was sharing food dishes and litter boxes w/ the rest of my cats and now they are all sick. As a breeder I feel she acted in a completely unethical manner, not only lieing about the gentials but knowing full well that not only was she sending me a sick cat, but that everything this kitten had was contagious (ringworm, conjuntivitis, respitory infection) and she knew that I had other kittens just purchased that would be at risk.
She also has a! $400.00 deposit of mine for a kitten. If she keeps this, and does not give me a kitten, that to me is simply theft. Thank you very much for your prompt attention to this matter. As I said, I will email you the health certificate and vet's report some time today. I also have saved and printed emails from Ms. Cuavo telling her that the kitten was sick the day we received him. I also have other documented proof on other emails we sent to each other corroborating everything I have stated in my complaint.
Public Alert 4 Buyers of Cats
Beaumont, California
U.S.A.
Breeder: Nova Cuave
Cattery: Dream Kitten Pesians
Address: 11203 Sageville Dr.
City: Houston, Texas, 77089
Phone: 832-433-3815/281-303-5606/281-481-5964
Complaintant: Suzanne Cancel
Date: 8/1/05
What will satisfy your complaint?
A refund
I bought a 16wk old black male persian from Nova to show and breed. She knew this and shipped me the kitten. When I took him to the vet he had ringworn, conjunctivitis and an upper respitory infection. But worst of all the vet said that he did not have any testicles and would not have any. He also stated that there was no way she did not know this or that she sent me a cat infected w/ 3 comunicable diseased which infected my other cats as well. I cannot breed or show this cat.She will not return my emails to even discuss this.She also has a $400. deposit on a kitten, yet to be born, and I don't expect to see the kitten or any of that money back either.
I did get a copy of the vets diagnoses that day and my vet is also going to write up a separate report on my kitten not having any testicles when he was suppose to since he was bought for showing and breeding. We aren't a cattery and breeding wasn't a primary although we told the breeder that we probably would after we showed him. After I found out about our male having undestended testicles I called several breeders that I had bought healthy kittens from and they said that although you can show a neutered cat you can not show a "whole" cat with undestended testicles. So we can neither show or breed him. I will send you both the vets report on his illnesses and his undestended testicles when I receive it.
Regarding the health certificate, I did receive one stating that the kitten was healthy in every way, but my vet was very puzzeled about the actual certificate. I was given a health certificate as our cat was shipped to us but our vet said that when you ship a cat, as we did! , there is a state health certificate form for each state. That every vet has this form and fills this specific form for shipping. What I received from Ms. Cuavo was just a white piece of paper that apparently she made. My vet said that he was very surprised that with this "homemade" health certificate that the airline even released the cat to me. That the State Health Certificate form was not optional but very much mandatory.
This is the first cat that we had every had shipped to us so I was unaware of this. Not only is this cat sick, but was sharing food dishes and litter boxes w/ the rest of my cats and now they are all sick. As a breeder I feel she acted in a completely unethical manner, not only lieing about the gentials but knowing full well that not only was she sending me a sick cat, but that everything this kitten had was contagious (ringworm, conjuntivitis, respitory infection) and she knew that I had other kittens just purchased that would be at risk.
She also has a! $400.00 deposit of mine for a kitten. If she keeps this, and does not give me a kitten, that to me is simply theft. Thank you very much for your prompt attention to this matter. As I said, I will email you the health certificate and vet's report some time today. I also have saved and printed emails from Ms. Cuavo telling her that the kitten was sick the day we received him. I also have other documented proof on other emails we sent to each other corroborating everything I have stated in my complaint.
Public Alert 4 Buyers of Cats
Beaumont, California
U.S.A.
4 Updates & Rebuttals
Hollie
Swanton,Ohio,
U.S.A.
Neuter and Show in Premiership and be Done with It
#2Consumer Suggestion
Mon, May 12, 2008
I do understand your anger, however I must say that some things you say here don't make much sense to me. First of all, it is mandatory that a state health certificate be issued within 10 days of any animal being shipped, regardless of the airline so I do find it hard to believe that this breeder was able to ship a cat to you with a so called "HomeMade" health certificate. Second, you claim that this boy you had shipped to you came to you sick with three different illnesses that were contagious and that now all your other kitties were sick as well? My problem with this and why you won't find any sympathy from me or any breeder is that first rule is you always isolate any new pet, breeder of show cat for atleast 3 weeks and you should have signed a contract which probably stated this as one of the regulations? Now the second problem I have with this issue as I know you can claim you didn't know, but you also state that you contacted the breeder and informed her that your new kitty was sick the day you got him and yet you still allowed him to have access to your other kitties? Shame on you and for that and because of your neglagence to your other kitties you should be responsible for any expenses that come from vetting your kitties you already had and shouldn't be passed on to the breeder. Now third, you state that this breeder has another 400.00 of a deposit which is for another kitten not yet born? You should never place a deposit for a kitten not yet born, there are so many things that can go wrong with that and being that most breeders have a Non Refundable Deposit clause then you the buyer can be kept waiting on that kitten til hell freezes over!!! So for that I say the breeder should be ashamed of herslef for excepting a deposit on a kitten not yet born. Last but not least you never mentioned anything in your report regarding your contract or health guarentee you had with this breeder and kitten? Does this mean you didn't sign a contract nor get a written health guarentee? If you did sign a breeder/show contract with the breeder unless it clearly states that you are entitled to a refund or replacement should the cat not be breedable then chances are you will not recieve one unless the breeder is really understanding and as for the health certificate which you probably do not have if you don't have a contract would have given you a warranty against this kitty being sick, however most state that this guarentee cover genetic defects however are not given for common illnesses with this breed which most times include, ringworm, URI, and earmites therefor the only problem you can reject the kitty for and call into play your health warranty and contract should there had been a breedability clause would be the undesended testi's. So with all this being said, yes you can show in premiership after you have him neutered, however if this breeder is a reputable breeder then chances are you will be offered a replacement when one becomes available however be prepaired to pay for shipping to return the non breedable kitty as well as for your replacement to be sent to you and if you are lucky you may even get your 400 deposit back if you ask nicely? Hope things work out for you and remember the most important thing here is the health and well being of that kitty and just know that not all breeders who do business online and sell kittens to buyers without them ever seeing the kitten in person before purchase are not like this and unfortantly there are sales that do go badly and it is those few that you hear about and you hardly ever hear about how well a sale went. Hopefully you and this breeder can work things out and you can both be happy about how things are worked out.
Hollie
Swanton,Ohio,
U.S.A.
Neuter and Show in Premiership and be Done with It
#3Consumer Suggestion
Mon, May 12, 2008
I do understand your anger, however I must say that some things you say here don't make much sense to me. First of all, it is mandatory that a state health certificate be issued within 10 days of any animal being shipped, regardless of the airline so I do find it hard to believe that this breeder was able to ship a cat to you with a so called "HomeMade" health certificate. Second, you claim that this boy you had shipped to you came to you sick with three different illnesses that were contagious and that now all your other kitties were sick as well? My problem with this and why you won't find any sympathy from me or any breeder is that first rule is you always isolate any new pet, breeder of show cat for atleast 3 weeks and you should have signed a contract which probably stated this as one of the regulations? Now the second problem I have with this issue as I know you can claim you didn't know, but you also state that you contacted the breeder and informed her that your new kitty was sick the day you got him and yet you still allowed him to have access to your other kitties? Shame on you and for that and because of your neglagence to your other kitties you should be responsible for any expenses that come from vetting your kitties you already had and shouldn't be passed on to the breeder. Now third, you state that this breeder has another 400.00 of a deposit which is for another kitten not yet born? You should never place a deposit for a kitten not yet born, there are so many things that can go wrong with that and being that most breeders have a Non Refundable Deposit clause then you the buyer can be kept waiting on that kitten til hell freezes over!!! So for that I say the breeder should be ashamed of herslef for excepting a deposit on a kitten not yet born. Last but not least you never mentioned anything in your report regarding your contract or health guarentee you had with this breeder and kitten? Does this mean you didn't sign a contract nor get a written health guarentee? If you did sign a breeder/show contract with the breeder unless it clearly states that you are entitled to a refund or replacement should the cat not be breedable then chances are you will not recieve one unless the breeder is really understanding and as for the health certificate which you probably do not have if you don't have a contract would have given you a warranty against this kitty being sick, however most state that this guarentee cover genetic defects however are not given for common illnesses with this breed which most times include, ringworm, URI, and earmites therefor the only problem you can reject the kitty for and call into play your health warranty and contract should there had been a breedability clause would be the undesended testi's. So with all this being said, yes you can show in premiership after you have him neutered, however if this breeder is a reputable breeder then chances are you will be offered a replacement when one becomes available however be prepaired to pay for shipping to return the non breedable kitty as well as for your replacement to be sent to you and if you are lucky you may even get your 400 deposit back if you ask nicely? Hope things work out for you and remember the most important thing here is the health and well being of that kitty and just know that not all breeders who do business online and sell kittens to buyers without them ever seeing the kitten in person before purchase are not like this and unfortantly there are sales that do go badly and it is those few that you hear about and you hardly ever hear about how well a sale went. Hopefully you and this breeder can work things out and you can both be happy about how things are worked out.
Hollie
Swanton,Ohio,
U.S.A.
Neuter and Show in Premiership and be Done with It
#4Consumer Suggestion
Mon, May 12, 2008
I do understand your anger, however I must say that some things you say here don't make much sense to me. First of all, it is mandatory that a state health certificate be issued within 10 days of any animal being shipped, regardless of the airline so I do find it hard to believe that this breeder was able to ship a cat to you with a so called "HomeMade" health certificate. Second, you claim that this boy you had shipped to you came to you sick with three different illnesses that were contagious and that now all your other kitties were sick as well? My problem with this and why you won't find any sympathy from me or any breeder is that first rule is you always isolate any new pet, breeder of show cat for atleast 3 weeks and you should have signed a contract which probably stated this as one of the regulations? Now the second problem I have with this issue as I know you can claim you didn't know, but you also state that you contacted the breeder and informed her that your new kitty was sick the day you got him and yet you still allowed him to have access to your other kitties? Shame on you and for that and because of your neglagence to your other kitties you should be responsible for any expenses that come from vetting your kitties you already had and shouldn't be passed on to the breeder. Now third, you state that this breeder has another 400.00 of a deposit which is for another kitten not yet born? You should never place a deposit for a kitten not yet born, there are so many things that can go wrong with that and being that most breeders have a Non Refundable Deposit clause then you the buyer can be kept waiting on that kitten til hell freezes over!!! So for that I say the breeder should be ashamed of herslef for excepting a deposit on a kitten not yet born. Last but not least you never mentioned anything in your report regarding your contract or health guarentee you had with this breeder and kitten? Does this mean you didn't sign a contract nor get a written health guarentee? If you did sign a breeder/show contract with the breeder unless it clearly states that you are entitled to a refund or replacement should the cat not be breedable then chances are you will not recieve one unless the breeder is really understanding and as for the health certificate which you probably do not have if you don't have a contract would have given you a warranty against this kitty being sick, however most state that this guarentee cover genetic defects however are not given for common illnesses with this breed which most times include, ringworm, URI, and earmites therefor the only problem you can reject the kitty for and call into play your health warranty and contract should there had been a breedability clause would be the undesended testi's. So with all this being said, yes you can show in premiership after you have him neutered, however if this breeder is a reputable breeder then chances are you will be offered a replacement when one becomes available however be prepaired to pay for shipping to return the non breedable kitty as well as for your replacement to be sent to you and if you are lucky you may even get your 400 deposit back if you ask nicely? Hope things work out for you and remember the most important thing here is the health and well being of that kitty and just know that not all breeders who do business online and sell kittens to buyers without them ever seeing the kitten in person before purchase are not like this and unfortantly there are sales that do go badly and it is those few that you hear about and you hardly ever hear about how well a sale went. Hopefully you and this breeder can work things out and you can both be happy about how things are worked out.
Hollie
Swanton,Ohio,
U.S.A.
Neuter and Show in Premiership and be Done with It
#5Consumer Suggestion
Mon, May 12, 2008
I do understand your anger, however I must say that some things you say here don't make much sense to me. First of all, it is mandatory that a state health certificate be issued within 10 days of any animal being shipped, regardless of the airline so I do find it hard to believe that this breeder was able to ship a cat to you with a so called "HomeMade" health certificate. Second, you claim that this boy you had shipped to you came to you sick with three different illnesses that were contagious and that now all your other kitties were sick as well? My problem with this and why you won't find any sympathy from me or any breeder is that first rule is you always isolate any new pet, breeder of show cat for atleast 3 weeks and you should have signed a contract which probably stated this as one of the regulations? Now the second problem I have with this issue as I know you can claim you didn't know, but you also state that you contacted the breeder and informed her that your new kitty was sick the day you got him and yet you still allowed him to have access to your other kitties? Shame on you and for that and because of your neglagence to your other kitties you should be responsible for any expenses that come from vetting your kitties you already had and shouldn't be passed on to the breeder. Now third, you state that this breeder has another 400.00 of a deposit which is for another kitten not yet born? You should never place a deposit for a kitten not yet born, there are so many things that can go wrong with that and being that most breeders have a Non Refundable Deposit clause then you the buyer can be kept waiting on that kitten til hell freezes over!!! So for that I say the breeder should be ashamed of herslef for excepting a deposit on a kitten not yet born. Last but not least you never mentioned anything in your report regarding your contract or health guarentee you had with this breeder and kitten? Does this mean you didn't sign a contract nor get a written health guarentee? If you did sign a breeder/show contract with the breeder unless it clearly states that you are entitled to a refund or replacement should the cat not be breedable then chances are you will not recieve one unless the breeder is really understanding and as for the health certificate which you probably do not have if you don't have a contract would have given you a warranty against this kitty being sick, however most state that this guarentee cover genetic defects however are not given for common illnesses with this breed which most times include, ringworm, URI, and earmites therefor the only problem you can reject the kitty for and call into play your health warranty and contract should there had been a breedability clause would be the undesended testi's. So with all this being said, yes you can show in premiership after you have him neutered, however if this breeder is a reputable breeder then chances are you will be offered a replacement when one becomes available however be prepaired to pay for shipping to return the non breedable kitty as well as for your replacement to be sent to you and if you are lucky you may even get your 400 deposit back if you ask nicely? Hope things work out for you and remember the most important thing here is the health and well being of that kitty and just know that not all breeders who do business online and sell kittens to buyers without them ever seeing the kitten in person before purchase are not like this and unfortantly there are sales that do go badly and it is those few that you hear about and you hardly ever hear about how well a sale went. Hopefully you and this breeder can work things out and you can both be happy about how things are worked out.
