Tom
Sacremento,#2Consumer Suggestion
Sat, May 23, 2009
Diana Katy from Texas, I saw your report when I was browsing online. I am also a customer of Dream Vacations. About 2 months ago they sent out a letter to me and sent me an email with their new customer service number. The number is 1-800-219-2444. The letter outlined that they sent it to every past and present customer so they knew exactly how to book their trip now or in the future. I purchased my trip 8 months ago and went on it last month. I was very skeptical at first when I purchased it, but I can tell you it was everything they said and more. It is a new ship too. The Bahamas was beautiful and the stay in Orlando was fantastic. It was the first time my family and I had ever gone to either location. In the past, our family couldn't have afforded to take a trip like this. But $800 was a heck of a deal. And the customer service was very helpful when I called too. Maybe the email they sent went to your spam or maybe you missed the letter they sent out. Either way, I would recommend you call that new 800 number. Good luck to you. Tom Jackson