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  • Report:  #1092089

Complaint Review: Dr.German Arzate Cancun Dentistry - Cancun

Reported By:
Darlene - Pennsylvania, Pennsylvania,
Submitted:
Updated:

Dr.German Arzate Cancun Dentistry
Tulum Avenue Cancun, 77500 Mexico
Web:
www.cancuncosmeticdentistry.com
Categories:
Tell us has your experience with this business or person been good? What's this?

What a scam cancun cosmetic dentistry is. I do NOT by any means reccommend this dental clinic and especially the ring leader (dr. German Arzate) he botched my families dental work very, very badly.

My husband and I unfortunatly made a very stupid decision to try and save money and have dental work done in Mexico. We travelled there with our kids. Our daughter needed allot of dental work and we unfortunatly trusted them.

Most of the crowns fell apart while we were still in cancun and continued to do so when we returned to Pennsylvania. Our dentist at home counted off the work dr arzate claimed to have done and what we had paid him to do was actually not completed and most of what he did complete had to be redone again.I also had dental work done and we had to pay for it be fixed aswell. I needed a root canal and  two overlays.

We called, faxed, and emailed with no response from them. Tired of being ignored we finally wrote and told them that we would report them to the international medical tourism bureau and with that we recieved a grumpy, crusty response that they would fix it for free. We no longer trusted them and didn't have the money to fly back again and nor did we think it was safe.

I asked them politely to refund our money and thats when the nasty letters started too be sent to us written by Camila (dentists sister) and we were completly shocked at what she was writing.  Eventually they refunded a very small portion but we still lost thousands of dollars that we could not afford to loose.

Like other people with complaints  (dr. Arzate) paid money to remove my complaints as well and that is why we have decided to leave our review here on ripoff reports so dr German wont be able to do that again. Where I did leave complaints in the past the staff at cancun dentistry would write horrible things about us and they would leave good reviews under my complaint. They still do this today and shows they have not changed a bit since we were there.

Our opinion is... you should not go anywhere near this fake money hungry clinic. We feel they treated us unethically and hope our experiance serves as a warning to others looking for cheap dental work at Cancun Cosmetic Dentistry. 

Darlene

 

 



2 Updates & Rebuttals

JM Canada

British Columbia,
Stay away from this clinic!

#2Consumer Comment

Fri, October 18, 2013

My dental work was absoultely awful and I totally understand why your family does not recommend Dr. Arzate. I also do not think it is safe after what happened to me there. Paying upwards of 40,000 dollars to fix the mess I was left with. It was a total waste of money and the worst is my teeth were butchered at that clinic.


Conman arzate

cancun,
Other,
Con Man German Arzate

#3Consumer Suggestion

Thu, October 17, 2013

To all that have comeforth to tell thier tales of being butchered by dr german arzate are hero's. If it is one or a thousand patients he has harmed because I am of the belief ONE IS TO MANY!!! Arzate is a poor example of a ADA member who shows total disregard for the ethical guidlines in dentistry.

No one should support a buisness that harms innocent people and earns money dishonestly. 

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