- Report: #904043
Complaint Review: Dun & Bradstreet - Internet
Reported By:
Steven -
Philadelphia, Pennsylvania, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dun & Bradstreet
Internet, United States of America
Phone:
877-372-4596
Web:
http://www.hoovers.com/
Categories:
Business Rating:
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Dun & Bradstreet Hoovers on Line Claims to update their email lists every 30 days Their email lists are many years old! Internet
In April 2012 i contacted D & B / Hoovers on Line to purchase email addresses of bussiness in the Philadelphia area to send markketing material for my company. Thier pricing is expensive, nearly a $1.00 per email address. Thier minimun is $5000.00 for 6000 emails. Well aftering asking the sales representive a lot questions about the quality of their email lists i was assured that Hoovers has the most current email data. They told me that Hoovers updates their email list every 30 days. i made the decission to purchase the minimun, since they wouldn't let me test the data in advcance. i entered into a contact and paid the first 2 installments of 10 at $441.00 each. We started building a list of 1000 emails to test. I was very dissapointed when over 300 of the 1000 emails bounced back being bad email addresses. I immediatly complaind to my sales representitive got alot of lip service form Hoovers. The second list i pulled was around 1200 emails of Presidents of companies in 4 zip codes 19102, 19103, 19106 and 19107 agian almost 400 returned emails. i startesd researching the returned eamils and found the many of these companies were out of bussiness 3 or 4 years if not longer. D & B / Hoovers does not maintain the data. After the 3 payment to Hoovers i stopped i have been riiped off enough now i have spent $1325.00 for 2200 emails that are wothless. instead of D & B / Hoovers addressing the issues, they want me to continue to pay them for worthless data. I have not intention of paying them another pennie. i have over paid them for what i have recieved. Now they are threating me that they are going to turn my account over a to collection company and to file a law suit. What a way for a big company to treat a customer!
